Transform your Shopify experience with Growave!

Chatway Live Chat & AI Chatbot

by:

Premio

Rating:

4.9

Reviews:

259

Price from:

Price from: Free plan available. Paid plans start from $29/month and come with a 14-day free trial.

Chatway is a Shopify live chat app built for merchants who want to support customers in real time through live chat, WhatsApp, email, Facebook Messenger, Instagram, and AI-powered chat support. It helps store owners answer pre-sale questions, respond faster to customer requests, and manage conversations from one live chat inbox.

The app is especially useful for Shopify stores that want a simple customer support setup without moving into a heavy helpdesk too early. Merchants can view Shopify cart, order, and coupon data inside the live chat inbox, use canned responses and FAQs for faster replies, and stay connected with customers through iOS and Android mobile apps.

Key Features:

Live chat inbox for real-time Shopify customer support
AI chatbot and AI agent support for sales and customer service
WhatsApp, email, Facebook Messenger, Instagram, and live chat channels
Access Shopify cart, order, coupon, and customer data from the inbox
Canned responses and FAQs for faster support replies
iOS and Android mobile apps to reply from anywhere
Real-time visitor insights on paid plans
Widget customization and social chat buttons
Multi-language widget and live translation on paid plans
Automations and workflows on team plans

With Chatway, Shopify merchants can offer faster live chat support, manage customer conversations in one place, and improve the buying experience without a complex helpdesk setup.

See on Shopify App Store

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See how top Shopify brands increase repeat purchases, AOV, and customer loyalty with Growave.

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