Store Credits · Cashback
Shopify store credit that pays for the second order
A discount spends your margin.
Cashback spends their next order.
Growave gives customers a percentage of every order back as store credit, online and at your Shopify POS. It's issued once your return window closes, so you only reward orders that stick.
The welcome discount
Today
First order
$120.00
Discount at checkout
−$18.00
Reason to return
None
You collect
$102.00
You paid 15% for a sale the customer had already decided to make.
The same 15%, as cashback
With Growave
First order
$120.00
Discount at checkout
None
Credit waiting for them
$18.00
You collect
$120.00
The 15% is only spent if they come back, and it can only buy a second order.
Same 15% budget. One buys a sale you already had; the other buys the one you didn't.
How Shopify store credit cashback works
Checkout
Order placed
Subtotal
$120.00
Discount applied
None
Shipping
Free
You will earn back
$18.00
Shown before payment, in currency, at 15% of the order.
Order · Return window
Scheduled
Order status
Fulfilled
Cashback scheduled
$18.00
Credit issues on
Mar 14
Credit issues after
Day 14
Refunded and voided orders never pay out.
Customer account
Issued
Available to spend
$18.00
Expires
Sep 14
Where it shows
Widget · Wallet · POS
Store credit balance
$18.00
Real Shopify store credit. No code to remember, no minimum.
Checkout · Second order
Credit applied
Subtotal
$96.00
Store credit
−$18.00
Earning back
$14.40
Second order total
$78.00
The reward you funded is now the reason for the next purchase.
01
They pay full price
No welcome code, no margin given away at the till. The offer is stated as a dollar amount they will get back, which needs no conversion chart to understand.
02
The credit waits out returns
Growave issues the credit once the order is paid or fulfilled, after a delay you set to match your return window. If the order comes back, the reward is canceled automatically, with no support ticket and no clawback conversation.
03
It lands as spendable balance
Once issued, the balance appears in the rewards widget, on the Rewards page and on the customer's Apple Wallet or Google Wallet pass, as real Shopify store credit. You set the expiry, so the liability is never open-ended.
04
They come back to spend it
Credit is only redeemable on a future order, so every dollar you issued buys a purchase that would not otherwise have happened. That order earns cashback of its own.
01
They pay full price
No welcome code, no margin given away at the till. The offer is stated as a dollar amount they will get back, which needs no conversion chart to understand.
Checkout
Order placed
Subtotal
$120.00
Discount applied
None
Shipping
Free
You will earn back
$18.00
Shown before payment, in currency, at 15% of the order.
02
The credit waits out returns
Growave issues the credit once the order is paid or fulfilled, after a delay you set to match your return window. If the order comes back, the reward is canceled automatically, with no support ticket and no clawback conversation.
Order · Return window
Scheduled
Order status
Fulfilled
Cashback scheduled
$18.00
Credit issues on
Mar 14
Credit issues after
Day 14
Refunded and voided orders never pay out.
03
It lands as spendable balance
Once issued, the balance appears in the rewards widget, on the Rewards page and on the customer's Apple Wallet or Google Wallet pass, as real Shopify store credit. You set the expiry, so the liability is never open-ended.
Customer account
Issued
Available to spend
$18.00
Expires
Sep 14
Where it shows
Widget · Wallet · POS
Store credit balance
$18.00
Real Shopify store credit. No code to remember, no minimum.
04
They come back to spend it
Credit is only redeemable on a future order, so every dollar you issued buys a purchase that would not otherwise have happened. That order earns cashback of its own.
Checkout · Second order
Credit applied
Subtotal
$96.00
Store credit
−$18.00
Earning back
$14.40
Second order total
$78.00
The reward you funded is now the reason for the next purchase.
Shopify POS
Store credit on Shopify POS, the same balance in store and online
01
Earn cashback in store
In-store orders earn store credit just like online ones. The customer scans their Loyalty QR, the cashier finds their profile, and the purchase is rewarded.
02
Turn points into credit at the till
Cashiers redeem points for store credit straight from the Growave Rewards tile on the Shopify POS device.
03
Spend it as a payment method
At checkout the cashier selects Store credit, and the customer's full available balance is applied to the sale.
Setup
Rewards → Points → Ways to redeem → Store credit → Available on: Shopify POS.
Shopify POS · Checkout
Growave Rewards
JM
Jamie M.
Store credit
$18.00
Subtotal
$64.00
Payment method
Card
Store credit
−$18.00
Remaining due
$46.00
This in-store order earns $9.60 back in store credit.
Rewards
Store credit
$18.00
Member
Jamie M.
Expires
Sep 14
Pass updated
$18.00 store credit is ready to spend
Store credit in Apple Wallet and Google Wallet
The balance in their pocket
The store credit balance shows on the customer's Apple Wallet and Google Wallet pass and updates automatically whenever it changes through Growave.
One balance across online checkout, Shopify POS and the pass
Updates automatically whenever the balance changes through Growave
Available on both Apple Wallet and Google Wallet
Store credit rules that are generous to customers
Generous to customers.
Boring to your finance team.
01
Earning rules that fit your catalog
Cashback per dollar spent on every order, a fixed credit above a spend threshold, or a fixed credit for buying specific products.
VIP tiers, birthdays and Boost campaigns multiply cashback
Target by customer tags and exclude products you don't want to reward
Earn online, on Shopify POS, or both
02
Nothing for the customer to remember
The balance lands in their Shopify account and is applied in one tap at checkout, or by the cashier at the till.
Visible in the widget, Rewards page and Apple or Google Wallet
"You'll earn $18.00 back" shown on the product page, and at checkout on Shopify Plus
Real Shopify store credit, with no codes to copy or share
03
A liability with an end date
Credit is issued after your return window, canceled on refunds, and expires if it goes unspent.
Automatic cancel on refunded and voided orders
A credit lifetime you set, so there's never an open-ended balance
Frequency limits and minimum order amounts, plus earned vs. used tracking in analytics
More ways to earn
Store credit rewards beyond cashback
Store credit is more than an order reward. Use it for:
Points
→
Store credit
Customers can also convert the points they already have into store credit, with per-customer limits and a lifetime you control.
Sign-ups
Birthdays
Newsletter subscriptions
Product reviews
Social follows
Spend thresholds and specific products
1.6×
Higher average order value
Across Growave merchants
+65%
Repeat customer rate
Across Growave merchants
+162%
Reward redemption rate
Across Growave merchants
Customer story · Ysabel Mora
"Growave helped us hit our retention goals and measurably improved recurrence. The platform combines the key tools we needed - points and rewards, tiers, referrals, and UGC - in one place, with automation that saves time."
Pau Orts
Chief Digital Business Officer, Ysabel Mora
9.4×
Higher repeat purchase rate
Shopify store credit FAQ
Questions merchants ask first
How is store credit different from points?
A balance in currency needs no explaining. "$18 back on your next order" lands instantly, where "1,800 points" needs a conversion chart. Credit is issued as real Shopify store credit, visible in the account and applied at checkout.
When does credit beat points?
When simplicity drives the purchase. Categories where people buy regularly (supplements, grocery, home goods, pet care) respond to a dollar amount faster than to a tier chart. Points still win where gamification and status do the work, which is why most merchants run both.
What happens on a refund or cancellation?
The reward earned on that order is canceled automatically for refunded and voided orders. No manual adjustments, no support ticket, no conversation about clawing a reward back.
What if the customer never comes back?
You set the credit lifetime and unused credit expires. Because credit is only ever spent on a future order, it never sits open-ended on your balance sheet.
Can we use it outside of cashback?
Yes. Store credit can reward sign-ups, birthdays, newsletter subscriptions, product reviews and social follows, and customers can convert the points they already have into store credit.
Can we offer cashback instead of points?
Yes. Switch the Place order reward type to store credit, and customers earn dollars instead of points on every order.
Does store credit work on Shopify POS?
Yes. In-store orders earn cashback, cashiers can redeem points for store credit from the Growave tile, and the balance is applied by selecting Store credit at checkout.
Keep the margin. Earn the second order.
Tell us what your welcome discount costs you today and we will model what the same budget returns as cashback.
No install · No commitment · Even our CEO if needed