Marisa Syhlman: Founder of Sindri Studios Co

^{Joe Fox (00:01.398)}
Hey everyone, Joe Fox here from Growave I'm very excited for today's episode of Retain Grow Thrive. I've known Marisa for quite some time. Marissa was one of our first agency partners when I started at Growave quite some time ago. So I'm very excited to introduce Marisa from Syhlman Studios. We have a lot of shared merchants together and I think Marissa is gonna be able to provide some really cool insights to merchants and agencies around looking at things from a really holistic perspective and not just looking at

individual elements, particularly when it comes to loyalty and lifecycle and website. But how do all of those pieces kind of fit together? without further ado, Marisa, thank you so much for joining us.

_{Marisa Syhlman (00:43.992)}
Yeah, it's so great to be here. I've loved getting to know you and working with Growave and like you said, implementing more of like the holistic strategy for just digital growth, know, email, SMS, website, loyalty. There's so much noise and so much competition that like if you don't have a holistic strategy, how are you gonna tell that story at the right time with

you know, the right point for that customer. And that's something. Sorry, go ahead. That's something that I've like.

^{Joe Fox (01:14.441)}
apps.

Sorry, no, I was, was sorry. didn't mean to cut you off there. I was going to say, I think that's something you do incredibly well. Like when I look at some of these brands that we, that we share, you know, Natalie Martin's a really good example of that. I love the fact that you have so much of a pulse on the DNA of that brand and the look and feel and the

style and the design and it's just so cohesive and it looks absolutely incredible. And I think that's a perfect example in my opinion of working with a partner who really understands all of the elements that we mentioned, how loyalty fits into that piece. And then I think how loyalty really helps to drive that brand. So I want to definitely dive into that a little bit more, but I think

Before we get into that holistic picture, Marisa, congratulations first to on the baby. think that's a big one. And thank you for joining because I know it's early in Hawaii. But I just firstly kind of want to dive a little bit into your background. You know, how did you get to where you are and and how did you develop the knowledge and skill set that you have?

_{Marisa Syhlman (02:30.306)}
Yeah.

_{Marisa Syhlman (02:38.542)}
It's kind of crazy. was before Klaviyo was like a big thing. I was using MailChimp for clients. I was freelancing. I taught myself HTML because I was like, these MailChimp templates are crap. They're not good looking. I don't like how they look. So I would hand code them and then send them out for my clients. Eventually Klaviyo came into the picture and completely like revolutionized the email marketing opportunities and

^{Joe Fox (02:52.299)}
you

_{Marisa Syhlman (03:07.734)}
design and integrate like just everything. So it took off. I was already working with Shopify. Klaviyo came into the picture.

^{Joe Fox (03:11.166)}
Yes.

_{Marisa Syhlman (03:18.41)}
And then I started rolling into loyalty programs because brands need them. Why wouldn't they go to Amazon? Why wouldn't they go to a retailer? You know, if they go direct to you, you want to say thank you and make them feel special and keep telling that story. So it all kind of started, I guess, with Shopify rolling into Klaviyo, rolling into loyalty and just coming up with strategies there. I went to school for traditional advertising.

And when I came out, it wasn't really a huge thing anymore. It was, you know, doing traditional advertising, billboards, ads, like paid radio ads, TV ads, those like more digital marketing was revolutionizing the entire industry. So I pivoted towards these platforms and specialized in them. And now I've been working with all of these platforms for

^{Joe Fox (03:54.728)}
Yes.

_{Marisa Syhlman (04:15.662)}
like 10, 12 years.

And it's just kind of snowballed into coming up with these holistic strategies to make sure that we're telling the thorough story and we're telling that at the right point in the user journey and making sure, you know, where we can tailor messaging or we can tailor content, we're showing these people the content they want to see. It's not just turning out, you know, stuff. It's a story that you're telling and it's authentic and it's something that

these customers on their user journey want to see. They are engaging and you can see that from the analytics.

^{Joe Fox (04:55.687)}
Absolutely. And I'm sorry, I love that because two things that I had a very similar experience from coming from a traditional kind of advertising background. And I sort of made this transition from my previous career and into, you know, advertising and similar things studied, you know, all of the things around, guess, copywriting is still relevant, but copywriting and sort of like TV ads and like,

media buying and all of that sort of thing. And my mentor was actually my mom's cousin who was really successful in the advertising space in Australia. Still works in the digital. He works in the digital space now and he's been very successful in his own right in the digital space. But I remember when I was doing the study, he sort of said to me, he's like, look, Joe, I'm telling you, this isn't going to be around as much and it's not going to be as prevalent. The move is to make is to into the digital side of things. And I'm so glad I

took that piece of advice because I'm known to not take people's advice and be stubborn sometimes. But that was a really good piece of advice that I took because it really shaped my career and similar to you, think it's like being early days in that space was just so amazing and so important. And I find with a lot of marketers these days who haven't kind of lived through that transition period or

or gone through that sort of like kind of missed out a little bit because I think some of those key fundamentals are transferable. But I really like that approach. And I think to your point, like every piece of design, every piece of messaging, everything along the customer journey has to have a purpose. And I really like that, that that's a big part of what you do, Marissa. And I think, you know, one of the cool things that we get to see working with partners is

different approaches and different ways to tackle things. But I love that you're also so involved in the design. Because I think that DNA of a brand and translating that from, know, in Natalie Martin's case, for example, like it's it's it's feeling it's wearing it's how it looks and how it sits and all of those sorts of things are important in fashion, but really translating that across to the user journey.

^{Joe Fox (07:22.006)}
I think is a perfect example of what you do. So can you talk me through a little bit about, you know, kind of your process when you're working with a new brand, like say, for example, we could use Natalie Martin as an example, if you wanted to, or another brand that you're working on, but I'd love to understand or hear in your words, what's that process look like?

_{Marisa Syhlman (07:45.656)}
Yeah, totally. So with any brand, we'll use Holly Martin, like you said, as an example. You know, the first thing is understanding their brand DNA and who they are. So a lot of the times they do start with email marketing or website. As we grow and our relationship continues, you know, I'll figure out the strategy, like what's missing, what do we need? In their case, they needed loyalty. So we went in and they came up with kind of their tier

Your team was awesome at helping us figure out, know, what should the dollar per dollar spend be? What should the rewards be? What makes the most sense for a luxury brand? Because they're not a brand where you're getting, you know, a $20 credit every time you see it. Like they do not do discounts. So it was very methodical. We had a custom landing page developed because we wanted it to feel very custom, very them again, back to the graphics and making sure we're telling that.

^{Joe Fox (08:28.864)}
Yes.

_{Marisa Syhlman (08:45.52)}
story and showing them everything they have to offer because you can buy Natalie Martin at different stores so why you gonna go directly to their store we also integrated Klaviyo so we have you know when they do get enough points for a gift card or they call it a what is it they call it stamps and

^{Joe Fox (08:52.747)}
Yes.

_{Marisa Syhlman (09:10.606)}
can't think of the word right now. But they don't use the term gift card because that's not branded. So that's something they're saying.

^{Joe Fox (09:13.589)}
Yes, yeah. It's not on brand. Totally. Yeah.

_{Marisa Syhlman (09:17.388)}
They also thought through is like, how do we want to position these words? Like, because they are luxury, they're a high end brand. so we integrated email marketing. when a gift card is ready and they have points for that, an automatic trigger from your guys' logic sends an email out saying, Hey, you have this $20 credit. Would you like to use it? You know, let's shop now. Here's our new arrivals. And their business model is, you know, every three or four months.

new collections drop once it's gone, it's gone. So pushing new arrivals for them is a big strategy we use when they do have these credits. Furthermore, we have some SMS that we are working on also pushing out through attentive, which I have to say you guys have the best integrations you play well with other like with like Klaviyo attentive, like I've had no issues on the integrations and like

the different metrics you guys offer, the ways you can utilize these automatic like triggers based on segments or metrics is super crucial because we want to be able to catch someone on their birthday and say, Hey, here's a birthday surprise for you. We want to be able to catch them and say, Hey, you're only a hundred dollars away from entering the next tier. The next tier you get X, Y, and Z. So shop new arrivals.

Like these are all metrics that you guys offer and just need to be embraced and set up in Klaviyo or attentive depending on, you know, if SMS or email is more of your customers forte. So I usually, sorry, that was very long winded, but.

^{Joe Fox (11:01.447)}
No, no, no, no, no, no, I could, I could, I could sit here all day and listen to good things being said about the team and the product. So I was really enjoying that personally. But, I, I love that because I feel like it's so thoughtful. Like the, the, you know, I, one thing that I think, you know, sorry to go on a tangent, but one thing I think that we hear a lot from luxury brands is I don't want to

_{Marisa Syhlman (11:08.225)}
It's.

_{Marisa Syhlman (11:23.341)}
No.

^{Joe Fox (11:29.426)}
cheapen the brand by doing loyalty and this is a masterclass for those brands who are listening because you've interpreted that so well for Natalie Martin and I love to hear that the team's been a great resource in making that happen and I love to hear about you know we do play nice in the app ecosystem but you know hearing it from you directly around how to align that with a brand to not cheapen the brand and

how to get great results from that. It's amazing to hear. it's not long-winded at all. I love to hear it, Marissa.

_{Marisa Syhlman (12:05.4)}
So it's so much fun to use and your guys's wish list, we're setting or implementing that as well. And just in case people don't know, it's like browse abandonment for Klaviyo or add to cart abandonment and you have your, you know, your traditional wish list. They click their heart or star, whatever icon you choose. And they actually, if they are signed up for email, get sent a, hey, we saw you love this. We wanted to send you, you you can

put a spin on it however you want but I'm so excited to see that turned live because I think it's going to do even better than add to cart and it's it's huge like that one metric right there is like going to drive a ton of sales in their sleep.

^{Joe Fox (12:51.964)}
Absolutely. And I, as a, you know, an avid shopper myself, I am a big fan of that wishlist feature because for me, I don't, I find it's, and this is once again, probably plays back into what we learned from a traditional advertising and marketing perspective. I like wishlist because it's reminding me.

versus an abandoned cart, which is kind of reminded me of something that I didn't necessarily want to purchase in the first place, if that makes sense. So psychologically, I feel that, you know, adding to a wishlist versus just getting an abandoned cart email that like, I know that I convert better on those emails. But I think in general, what we see, or I know in general, what we see is that the conversion rate

from wishlist is just so much higher because it's a completely different psychological journey and the buyer or the customer is in a completely different mindset when they're abandoning a car versus when they're adding something to their wishlist that they actually want. So I think you're going to be amazed by that. It's my second favorite Growave feature. My first favorite Growave feature actually isn't loyalty. It's

_{Marisa Syhlman (14:10.574)}
Thanks watching.

^{Joe Fox (14:14.03)}
reviews at checkout on plus that is my number one like, you know, recommendation for anyone is if if you do have plus and you do have grow wave and you're not showing reviews at checkout, you're crazy because the conversion rate of that last piece of like social proof is just absolutely massive. So yeah, yeah.

_{Marisa Syhlman (14:15.874)}
Yeah.

_{Marisa Syhlman (14:30.296)}
Yeah.

_{Marisa Syhlman (14:38.484)}
It's huge. That's yeah, the wishlist sets that like intention that you were wanting this and like, you still want it? Like you said, it's not, it's not like, we'll save this. I mean, they are saving it for later, but there's a different mindset. Like you said, like it's intentional. It's saved for a reason. And yeah, you guys make it super simple to go back and send this to them in their sleep and you know, make that conversion.

^{Joe Fox (15:03.683)}
Thank you.

Totally, totally. No, I love that. I love that. And, you know, we've got a lot of Marissa, like the audience is, you know, made up of a lot of our peers in the industry, whether it be tech or agency folks, but also a lot of our customers are kind of watching this on a regular basis. So I'd love to, you know, get your insights like, like with the current way that the market is and there's, you know, a lot of changes happening in the space and

You know, there's vibe coding and it's all this stuff going on and there's so much of a focus on AI at the moment. Thank goodness. The tariff stuff feels like it's behind us, but there's always, there's always something right. Like there's always something in this market that's going on. That's why I never run out of things to talk about on the podcast, but I'd, I'd love, I'd love to understand from your perspective, like

_{Marisa Syhlman (15:57.166)}
Believe that?

^{Joe Fox (16:04.311)}
What are the key things that you're kind of really focusing on with merchants at the moment? Are you finding it's the same fundamentals and principles, getting those 100 % right and ironed out and making sure that they're done well? Or is there certain things that you're finding that are, you know, might have been nice to have prior but are now essential? Like, what are your kind of thoughts on that?

_{Marisa Syhlman (16:30.528)}
Yeah, I think the biggest thing I always come back to is authenticity. Like how can you be authentic to your customer, to your brand, showing them what they want to see and hear from your perspective is always going to win. If you are churning out things that

are not thoughtful, like people can see that now. Like there's so much competition in the market and like you said, things are evolving, they're changing constantly. You have to be that constant for your brand and you have to continue to show these people exactly who you are. And that's where it comes into like the narrative or story, whatever you want to call it, when they are going through your brand's user, know, life cycle.

^{Joe Fox (16:55.317)}
Yes.

_{Marisa Syhlman (17:20.738)}
So if they come to your site, they've never heard of you. They like what they see in an ad. They come to you. You want to make sure your pop-up is on point, that it's only displaying to people who have not signed up. Are you collecting email? Are you collecting SMS? Are you collecting both? Do you give two discounts, one for email, one for SMS? All of these little things play a huge role because

You want to keep these customers. You want to show them that you're authentic. You know, we say we're going to give you 10 % off for your email and 10 % off for your SMS. We're going to send you each of those and you get two, which is a huge deal. And then showing them that narrative in the welcome flow. And then in a welcome flow, maybe you have a hide show block, sign up for loyalty so that you can get points when you buy directly from us. Like you don't need to go to Amazon. We got you.

^{Joe Fox (18:00.671)}
Yup. Yup.

_{Marisa Syhlman (18:17.614)}
And that's another, you know, people go back and forth with is Amazon evil or not. And buying direct from the brand is a huge thing right now. Like people want that. They don't necessarily want to go to Amazon. They want to go to you. So let's make it as easy as possible for them to understand your brand, to purchase from your brand. Like you said, those reviews at checkout.

get through that checkout process, become that loyalty member, help them accrue points, and then support them through email, SMS, and you know even just the landing page. A lot of the time I have a logged in and logged out version because the logged in version which you guys have out of the box, it shows them their points, it shows them where they're at.

And then the email goes in and supports that. So when they're spending that money and you have the dollar to point ratio, know, Klaviyo is watching that attentive is watching that and it's sending out these triggers at the right time for these customers. Sorry, again, that was really long winded, but

^{Joe Fox (19:27.398)}
No, no, it's perfect. I no, honestly, Marissa, I think it's so important because, you know, we see a lot of brands who, you know, despite kind of advice from our team or any of those sorts of things and brands who might not necessarily be working with an expert such as yourself, they typically tend to, you know, go to

the easiest available information on YouTube and those sorts of things. And they, they kind of put in place these, what, what they think is kind of like standard or standardized and it, and it, and it can't be because to your point, that's a very clinical kind of user journey. And it's not, it's more, it's more an Amazon experience. Cause I, I consider Amazon, Amazon's incredibly useful. If I need

dishwasher pods or washing machine pods or anything like that. That's where I'm going because it's clinical. I know what I like. I have a brand affinity to the brand. That's usually the cheapest source besides probably Costco and it works and it's easy and I can get it the next day and that's fine. I'm not really invested in that customer journey, but if I'm buying sneak, yeah, I know what I'm getting and I'm happy to get it.

_{Marisa Syhlman (20:23.832)}
be this.

_{Marisa Syhlman (20:42.146)}
You know what you're doing.

^{Joe Fox (20:45.809)}
you know, in a plain box and it doesn't bother me if the driver is having a bad day and hurls it across the road and I've got to go find it. It's a completely different experience. But when it comes to, you know, a pair of sneakers, a watch and you know, glasses, yeah.

_{Marisa Syhlman (20:56.43)}
Okay.

_{Marisa Syhlman (21:00.526)}
I love it and I love the stories that come with it and the branding and like there's a very like I will buy from you because of your story.

^{Joe Fox (21:11.728)}
Absolutely. Yep. And that was 100 % my point. And I think what I'm what I'm saying, and this is why I think this is such a masterclass for brands, is that I think a lot of brands are just putting in these programs or putting in loyalty or putting in SMS or doing these things without thinking of that brand story. And I think a lot of unfortunately, I think a lot of merchants still focus on

top of funnel consistently and they're not nurturing that customer base and that loyal audience enough. And then they're, essentially not getting that repeat purchase rate. Whereas if they focused that attention on really building a strong relationship, building a strong brand story, building advocates within their existing customer base, they're going to reap the reward a lot better. And it's

Probably the reason why they started the business or the e-comm store in the first place is because they were solving a particular problem or they had a certain audience in mind or some cases they're the audience that they were building for. So I think those things are really important. And I think in an age of AI, it's a really good way to stand out by actually, you know, taking the time to be a human being and communicate the feel.

_{Marisa Syhlman (22:35.214)}
Exactly.

^{Joe Fox (22:37.207)}
of a brand.

_{Marisa Syhlman (22:38.444)}
And that's like to touch on the AI question. Like AI can be very helpful. Don't get me wrong. But in terms of storytelling, it's never going to be able to do it like a human. It's never going to be able to give it the finesse or like the finishing touch. Like it's just, it's not like there's a human element that plays into all of these stories and narratives for brands that I don't think AI will ever be able to touch.

And like I said, AI, it has its uses for sure. But I think, like you said, if you're turning out things in AI or trying to use that as your sole content creation, people know and people look now. They don't want that. They want you.

^{Joe Fox (23:24.153)}
Absolutely. Absolutely. You're, you're, you're laugh at this because we're talking about billboards for four. There's, live in a, I'm out, I'm not living in Austin anymore. And, you know, and you know, this while like moving from a major city to, know, the somewhere that you want to live and by choice and all of those sorts of things. So I live in a much smaller.

_{Marisa Syhlman (23:45.483)}
Yes.

^{Joe Fox (23:50.029)}
kind of, I would say country, Southern town in Texas now that's kind of like, it's about an hour from any major city. And, you know, and I love that. Like my wife and I love that. We've got a lot of space. It's great for our dogs. And as you and I were chatting about earlier, when we have kids, it's going to be great for that. But one thing we've noticed is this billboard advertising still plays a large part out here because of the demographic in the audience.

_{Marisa Syhlman (23:59.03)}
next.

_{Marisa Syhlman (24:14.526)}
That's it.

Yep.

^{Joe Fox (24:19.23)}
And every time my wife and I are seeing new billboards pop up, just, it's, it's chat GPT. It's not the paid chat GPT. It's not like a refined chat GPT where they've challenged it. Yeah, literally it's the first prompt and they've just been like, stick this on every billboard everywhere. And it's like soul. It lacks like, it really stands out for a negative.

_{Marisa Syhlman (24:33.428)}
like you turn this out crisp.

^{Joe Fox (24:49.237)}
So I'm really curious because there's one business in particular that's been doing it and I go in there often and I'm going to have a chat to them and see how it's converting and maybe politely suggest that they need some proper graphic design from a human with a soul. But yeah, I just had to bring that up because it was an interesting point because you can tell. I think you can tell with copy. You can tell with messaging. You certainly can tell with imagery.

You can even more so tell with video. know that it's all getting more more refined, but I think, you know, as humans, we're still looking for some level of human connection and brand, particularly when we're looking at, you know, things that we're forming a new relationship with brand-wise. I'm glad there's people out there like you Marissa who are doing it the right way. It makes me super happy to hear.

_{Marisa Syhlman (25:41.718)}
Yeah, no, there's, there's a weird, especially in the videos, because they are getting better. But there's a that is just so like off putting, and I can't always tell you what it is, but you're like, that's AI.

^{Joe Fox (25:50.09)}
Mmm.

^{Joe Fox (25:54.558)}
Yes.

^{Joe Fox (25:57.992)}
Yep, yep. I mean, I found this with like, you know, the general kind of like quality of like TV shows and movies and all of that sort of thing for some time, like the more that CGI gets injected or the more that, you know, screenwriters are putting heart and soul into sort of things, the less engaged, you know, myself and I usually watch film and stuff with my wife.

We are likely to be with it. Like we know within five minutes, whether we're going to watch it or not. And I think it's kind of this weird. I think there's going to be a huge pullback from everything that's happening now in every way where it's like, you know, it's the same as a lot of people who collect records and don't listen to music digitally. I think that it's going to happen on such a major scale at some point in the, in the near future, because everything is just lacking like.

_{Marisa Syhlman (26:36.462)}
Just a second.

^{Joe Fox (26:53.5)}
depth, soul, character, like feel, like even digital art, like it's just not the exact same. And I think we're going to see that more and more in our field and in our space. I think there's going to be this huge swing, which I would say that we're in now towards AI everything. And then I think that's going to become this huge pendulum where everything swings back. And I'm sure we'll find a happy medium.

I hope we find a happy medium, it's only time will tell, I guess.

_{Marisa Syhlman (27:29.462)}
Yeah, I think it's gonna come full circle. Like even with my kid, like we go back and watch the old school Disney movies because they're slower paced. They're real animation. It's like a story. It's not in your face all the time. And that goes back to a brand narrative. Like you don't want to be in your face annoying. You just want to be authentic. You want to solve that problem. You want to make that person happy. Like

^{Joe Fox (27:41.713)}
Yep.

_{Marisa Syhlman (27:57.178)}
the customer is, you know, you want to be there for the customer. It's not about being in your face and always flashy, you know, and I think going full circle back to kind of the roots and like you said, finding that happy medium with AI is going to be, yeah, it's happening.

^{Joe Fox (28:04.913)}
Totally.

^{Joe Fox (28:16.282)}
Good. can't wait. And it sounds like we both feel the same on that front. Awesome. Well, look, Marissa, I know we could talk forever. I really enjoy these conversations. I love having you as an advocate of Growave. I really appreciate it. And we love working with the merchants you're working with. Before we wrap things up, I always like to ask a couple of different questions. There's one specifically.

that I kind of want to ask because I think the audience will get a lot of value out of it. If you had to make one prediction, I know we've covered some predictions just now, but if you had to make one kind of prediction for the rest of 2026, specifically in user journey, Shopify, any of that kind of ecosystem, what would your prediction be? Because I'd love to do a part two to this.

next year and sort of see where we landed.

_{Marisa Syhlman (29:18.058)}
I think like we just talked about, I think there is going to be a full circle swing of kind of maybe not entirely anti AI, but really focusing on authentic. know the gen, is it gen Z? They are already very anti AI. So if you are marketing to that, you know, the narrative is more important than ever. The authenticity is more important than ever. And in any case across the board, no matter who your customer is, it is important.

^{Joe Fox (29:32.195)}
Yes.

_{Marisa Syhlman (29:47.924)}
it will show in your analytics down the road. If you are giving these customers your authentic story, content they want to see at the right point in their journey, you're going to see conversions. So I would say really, really focus on that and hone in on what is that story? What is that narrative? And where, where in the user journey do you, you know, talk to them and how do you talk to them? It's a very, and it doesn't have to be overcomplicated.

You just need to have kind of like a narrative, a story, and a plan. And then translating that to website, email, SMS, and making sure that story is consistent is really going to help drive your conversion and authenticity in a very congested world of brands.

^{Joe Fox (30:18.532)}
Mm.

^{Joe Fox (30:38.261)}
I love that. No, that's that's such a good insight and you know, such a good prediction, but also a lot of very, very, very useful snippet of information that the audience can use. And look, I really look forward to doing a part two of this. I love how aligned we are on so many things. Once again, thank you so much for being an incredible partner and advocate of Growave Really, really appreciate it. You've been incredibly helpful for

providing feedback on product and all of those sorts of things. So I really, really appreciate it. And audience, please, Marissa, where's the best place for the audience to connect with you? Because I know that there's going to be people watching this that are like, this is what I need help with. I want to get away from the AI. I want to create authentic customer journeys. How do people reach you, Marissa?

_{Marisa Syhlman (31:32.619)}
They can go to sindristudios.co. It's S-I-N-D-R-I studios with an S.co. Or you can find me on LinkedIn just under Marisa Syhlman Either of those places are great.

^{Joe Fox (31:46.065)}
awesome. And I'll make sure that's linked in the show notes. But audience, I am sure you got a lot of value out of this episode. I think this was honestly a very short masterclass in creating authentic brand journeys and why they're so important. So if you would like to learn more, or you'd like to work directly with Marissa, please, please, please reach out to her on those links in the show notes below.

or feel free to go to our partner directory and connect with Marisa directly through there as well. But Marissa, thank you so much again for your time. Really, really appreciate this and really appreciate your support. Now you're like, honestly, I've been wanting to do this for a long time. I know we're on two completely different time schedules and all of those sorts of things. But look, thank you again for for all of the support for all of the feedback and

_{Marisa Syhlman (32:30.73)}
I know, but it's all good.

_{Marisa Syhlman (32:36.526)}
Earth.

^{Joe Fox (32:38.955)}
We really enjoy working with you and look forward to continuing the partnership and audience, please, you know, connect with Marisa, the LinkedIn content's great as well. So, yeah, thank you.

Marisa Syhlman (32:50.83)
Thank you so much for having me. This was awesome.

^{Joe Fox (32:53.798)}
awesome audience. Once again, please go connect with Marisa. This was a fantastic episode. I'm sure you got as much value out of it as I did. All of the links that were discussed are in the show notes below. And I shall see you on the next episode of Retain Grow Thrive Thank you. Bye.