Loyalty & Rewards Audit

See what's working in your loyalty program, and what's not.

Tell us about your program and a real person on our team will send back a personalized breakdown. No bot, no generic checklist.

Valorada con 4.8 por más de 1.200 comerciantes
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Con la confianza de las marcas de mayor crecimiento en más de 8 sectores
Quick gut check

Does this sound familiar?

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Repeat purchase rate has been flat or dropping

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Customers earn points but rarely come back to redeem them

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Your program hasn't changed since the day you launched it, even as your store has grown

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You can name your bestselling products, but not your best customers

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You couldn't say off the top of your head whether the program is actually making you money

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If any of these landed, a teardown is worth 5 minutes of your time.
What we look at

What goes into your teardown

Performance

Repeat purchase rate, enrollment rate, and member vs. non-member spend.

Rewards & offers

Whether your tiers and rewards are actually motivating, or just sitting there.

teardown engagement

Engagement & comms

Whether members are hearing from you at the right moments.

teardown tech health

Tech health

Whether your setup is helping checkout and retention, or getting in the way.

PITAKA
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Growave streamlines member operations, managing campaigns, points, and member data in one plugin, saving time and improving efficiency.

Tim
Japan Regional Manager, Pitaka
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Get your free audit

Start your teardown

How should we get back to you?

Free. No commitment. A real person reviews your store.

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Questions, answered

Is this really free?

Yes. No commitment, no obligation to buy anything afterward.

How long until I hear back?

Written audits go out within 2 business days. Calls are scheduled at a time you pick.

Do I need to already have a loyalty program to do this?

No. If you don't have one yet, we'll tell you what a good one would look like for your store.