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Best WhatsApp Apps for Shopify in 2022

By thoroughly exploring the Shopify App store, we have gathered the best WhatsApp apps. We hope this will help you in your research to pick the best app for your store! Apps that we pick can help you add a WhatsApp widget to your store for support or for launching marketing campaigns.


WhatsApp Chat + Cart Recovery


Softpulse Infotech


App highlights:

Making few things automated can make your life easier. Recovered $6M+ in last 90 days with Automated Abandoned WhatsApp messages. Send direct WhatsApp or Text message, Call, Email to customer with Abandoned Cart link and / or special offer to complete purchase. & Increase conversion ratio. Trusted by 8000+ active users

Key Features:

  • FAQ, Contact Us, Order Tracking (Where is my order ?), Chat through WhatsApp
  • Automated WhatsApp Messages for Abandoned Cart, Order Confirm,Fulfillment & COD (Cash On Delivery) Order Confirmation
  • Manual WhatsApp Messages
  • WhatsApp Live Chat Support Button with unlimited chats
  • WhatsApp Share Button
  • AUTOMATED & Manual Abandoned Cart Recovery
  • AUTOMATED Order Confirmation & Fulfilment / Tracking notifications
  • Customised display options for WhatsApp Chat Button
  • Multiple / Unlimited WhatsApp support contact numbers
  • Multiple New attractive WhatsApp Chat widgets
  • Set Availability time - Time setting to display WhatsApp button
  • Page wise visibility settings - Enable / Disable WhatsApp button for Home, Product, Collection, Pages, Article & thank you page.
  • Callout card / Greeting message notification / beep sound
  • WhatsApp chat analytics
  • Let your store visitors be your promoters
  • Customer can share product or page from your store to their WhatsApp contacts
  • Abandoned Cart Recovery - Automated & Manual
  • Pre-configured messages to recover lost sales with Discount codes and checkout URL.
  • Pre-approved WhatsApp templates for Automated messages
  • Multiple Language for Automated WhatsApp Messages
  • Send pre-approved Automated WhatsApp messages for Abandoned Checkout Recovery, Order Confirmation & Order Fulfilment in English, Portuguese, Spanish, Italian, French, Hebrew & German .
  • For Automated mode, We charge for messages which are sent successfully. No charge for pending or failed messages.
  • Direct Contact to Customer & recover abandoned cart (Mobile App Available Now)


  • Preview of Automated Sent WhatsApp and Reply received from customer.
  • Day wise Online / Offline hours for WhatsApp Chat Contacts
  • Page wise button visibility
  • Widget features like FAQs, Contact Us & Track Order
Free to install. Chat is FREE, Automated messages for cart recovery, order confirmation are charged as whatsapp charges to avoid spam

App highlights:


Whatsapp Chat, Share &marketing Automation is free to install with one click. Post installation, justprovide your number, save it and you are ready to communicate with yourcustomers. They will contact in whatsapp number given. There are manyconfiguration available for advance customers, you can link facebook messenger,instagram as secondary button or can merge many into one chat.

Key Features:

  • Choose from 7 built in styles of chat as well as add as many operator you want. You can add share button in you site as well.
  • Bot for automated reply
  • Answer Order status instantly through chat
  • Display on desktop/ mobile (switch on/ switch off as per your convenience
  • Whatsapp number
  • CTA
  • Whatsapp message
  • Whatsapp share button
  • Button placement / background color / text color and size
  • Multiple whatsapp agents
  • Unlimited number of whatsapp chat: there is no limit on number of whatsapp chats.
  • Whatsapp analytics: you can see how many times your whatsapp number has been clicked.
  • Priority customer support
  • App Support
  • Order Automation
  • Marketing Automation

Free plan available. Additional charges may apply. From $9/month

App highlights:

Are you looking for a chat button or a click to call button? Chaty is an all-in-one solution that allows you to display a call widget, Whatsapp button, Facebook Messenger, email button, SMS button, Google Maps, Vkontakte button, button, Viber button & other chat widgets

Use Chaty to chat with your Shopify store visitors through their favorite channels including Facebook Messenger, WhatsApp, Viber, SMS text, Telegram, TikTok & more. Display a chat button on your store & let your customers chat with you directly

Key Features:

  • Get more sales & leads
  • Improve your customer support by providing direct chat channels
  • Customize the widget & show it on relevant categories, products & pages
  • Choose From 25 Different Channels
  • Link to an external webpage or fire JavaScript to launch live chat apps like, Tidio, Chatra, WhatsHelp (getbutton)
  • Show any of the 25 chat channels at once (WhatsApp pop up, Messenger, Viber, TikTok etc)
  • Add a contact form
  • WhatsApp pop up
  • Display the widget anywhere on the screen
  • Show a custom call-to-action message to increase your CTR
  • Fully customize each chat & contact button. Change the color, on-hover text, upload a custom image for each chat channel
  • Change the color & the size of your chat widget
  • Select between pre-set button designs, or upload your own custom chat button design
  • Show the chat button mobile & desktop, or both!
  • Display specific channels for mobile & other chat channels for desktop. E.g. show a WhatsApp icon, Viber icon, call now button on mobile & a Facebook Messenger, Telegram, WhatsApp & Email icons on desktop
  • Google Analytics event if chat buttons are clicked
  • Chaty is GDPR Complaint

Chaty Pro Features

  • Display the chat widget for Shopify stores with more than 500 visitors/month
  • Create a specific widget for specific pages. For e.g. show chat channels for your cart page & other chat channels for your products’ categories.
  • Use page targeting to display the chat button on specific products, categories, etc
  • Available days, hours & Date scheduling
  • No “Get Chaty” link

App highlights:

Wasting time replying to repeated queries?

Automate your Support with Multi-lingual FAQs, Help Center/FAQ Page, Order Tracking, Track order page, Contact us form page with Captcha, Social Share button, WhatsApp, Tidio,, Shopify Live chat, Live video shop, shoppable videos, Pinterest "Pin it" button, No-code and 1-click Install.

Provide a great post-purchase experience on your e-commerce store! Keep your customers updated on the whereabouts of their orders until delivery through an intuitive self-service experience to resolve their issues instantly and autonomously without reaching your support agent.

Key Features:

  • Add 1:1 Live Video Shopping to your store to meet, engage & assist your online customers face to face.
  • Set agent availability hours
  • Enable video call nudge button
  • Receive incoming video call notifications on multiple devices
  • Multi-language support
  • Resolve Customer issues (Instantly & autonomously).
  • Significant reduction in customer wait times
  • Increase in sales conversion
  • Save customer support cost
  • FAQ Page with questions/answers templates | Help centre page
  • Beautifully designed, ready-to-use pre-filled FAQ question templates to save your time. Start providing automated support immediately.
  • Edit/Replace/Add custom FAQs or categories.
  • Rich media editor to upload YouTube videos(just paste the video link), images and links in the FAQs
  • Auto-generation of Help centre/FAQ page (custom footer with HTML supported
  • Multi-user WhatsApp live chat - Unlimited WhatsApp Chats and unlimited WhatsApp Support Agent number
  • Contact us Form with Captcha - Receive & reply to support inquiries via Email (helpdesk). Auto-generation of Contact us page (with custom header & footer
  • Order tracking page, Order status lookup, Shipping status (supports both email Id and phone number)
  • Simple UI with email/phone number and order number fields to view the status of their orders as many times as they'd like.
  • Integrates natively with (Shopify's order confirmation page)
  • Auto-generation of the Track order page
  • Social Share button and icons on your store
  • Live Chat Integrations - Comes Pre-integrated with WhatsApp,Messenger,,Tidio,Shopify chat.

Free plan available. Additional charges may apply. Starts at $14.99/month

App highlights:

Sendmation is a multi channel re-marketing platform for all your Ecommerce needs. It helps you reach out to the customers at the right time and at the right moment by using the power of Push, SMS & Emails. The best part about Sendmation is that you can set and forget with our system while our app will do the job of reaching out to your customers. With Sendmation’s you can retarget and re-engage those customers who almost made a purchase and left at the last step.

Sendmation app makes sure that every abandonment cart user can be tracked and retargeted through our time-triggered Push, Sms, and email automation.

Key Features:

  • Set and forget
  • Improve your sales by using Abandonment Cart Automation
  • Multi channel Abandonment cart strategy
  • Grow your sales by retargeting customers

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