How Growave helped Lily Charmed gain over 30% customer retention rate
VERTICAL
Fashion & Apparel
USE CASE
Market Expansion
Region
United Kingdom
TECH PARTNER
Stats
About
Lily Charmed is a family-owned designer jewelry business based in the United Kingdom. They aim to tell a story with jewelry by adding sentimental notes to each piece. The company maintains strong ethical standards and uses recycled silver. Each piece is made by a co-operative in Bali and with each worker receiving a profit share.
Lily Charmed leveraged Growave’s many features for maximum engagement and growth:
Reviews for Trust and Quality
Shoppable Instagram for Social Media Engagement
Wishlist for Cart Abandonment and Referral Traffic
Loyalty & Rewards for Acquisition and Retention
Google Shopping Synced Reviews for SEO
Emails for Re-Engagement and Communication
Result
Cart Abandonment Fell by 22%
45% increase in Wishlist Users
30-40% Increase in Returning Customers
More than 3,000 impressions in the Instagram Gallery
Growave helped Lily Charmed get 600+ positive reviews
How Growave helped Lily Charmed gain over 30% customer retention rate
Lily Charmed
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