How Growave helped Lily Charmed gain over 30% customer retention rate
VERTICAL
Fashion & Apparel
USE CASE
Market Expansion
Region
United Kingdom
![Lily Charmed Growave](https://cdn.prod.website-files.com/656e9d671ff40834d6f31add/65dda48f20625ae8076e0300_lily-image-one.webp)
![Lily Charmed Growave](https://cdn.prod.website-files.com/656e9d671ff40834d6f31add/65dda48f93fb91fc0132c853_lily-image-two.webp)
TECH PARTNER
Stats
About
Lily Charmed is a family-owned designer jewelry business based in the United Kingdom. They aim to tell a story with jewelry by adding sentimental notes to each piece. The company maintains strong ethical standards and uses recycled silver. Each piece is made by a co-operative in Bali and with each worker receiving a profit share.
Lily Charmed leveraged Growave’s many features for maximum engagement and growth:
Reviews for Trust and Quality
Shoppable Instagram for Social Media Engagement
Wishlist for Cart Abandonment and Referral Traffic
Loyalty & Rewards for Acquisition and Retention
Google Shopping Synced Reviews for SEO
Emails for Re-Engagement and Communication
![Lily Charmed Growave](https://cdn.prod.website-files.com/656e9d671ff40834d6f31add/65dda607592dedf9b27e8f1a_lily-image-three.webp)
Result
Cart Abandonment Fell by 22%
45% increase in Wishlist Users
30-40% Increase in Returning Customers
More than 3,000 impressions in the Instagram Gallery
Growave helped Lily Charmed get 600+ positive reviews
How Growave helped Lily Charmed gain over 30% customer retention rate
Lily Charmed