Lily Charmed Growave

How Growave helped Lily Charmed gain over 30% customer retention rate

VERTICAL
Fashion & Apparel
USE CASE
Market Expansion
Region
United Kingdom
Lily Charmed GrowaveLily Charmed Growave
Lily Charmed Growave
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Lily Charmed is a family-owned designer jewelry business based in the United Kingdom.
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TECH PARTNER

klaviyo
Klaviyo is a marketing automation platform that automates SMS and email marketing to help businesses acquire, retain, and grow their customers.

Stats

30-40%
Increase in Returning Customers
3,000+
Impressions in the Instagram Gallery
45%
Increase in Wishlist users

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About

Lily Charmed is a family-owned designer jewelry business based in the United Kingdom. They aim to tell a story with jewelry by adding sentimental notes to each piece. The company maintains strong ethical standards and uses recycled silver. Each piece is made by a co-operative in Bali and with each worker receiving a profit share.

Lily Charmed leveraged Growave’s many features for maximum engagement and growth:

Reviews for Trust and Quality
Shoppable Instagram for Social Media Engagement
Wishlist for Cart Abandonment and Referral Traffic
Loyalty & Rewards for Acquisition and Retention
Google Shopping Synced Reviews for SEO
Emails for Re-Engagement and Communication
Lily Charmed Growave

Result

Cart Abandonment Fell by 22%
45% increase in Wishlist Users
30-40% Increase in Returning Customers
More than 3,000 impressions in the Instagram Gallery
Growave helped Lily Charmed get 600+ positive reviews

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