Growave: Loyalty & Wishlist vs. Tuecus ‑ Customer Account Page: An In-Depth Comparison

Introduction

Choosing the right applications for a Shopify store can feel like navigating a complex maze. Merchants often face a critical decision: should they opt for a specialized tool excelling in one specific function, or a more comprehensive platform that integrates multiple functionalities? Each approach presents distinct advantages and considerations, particularly when the goal is to enhance customer retention and lifetime value.

Short answer: Growave: Loyalty & Wishlist provides a multi-faceted platform for loyalty, reviews, referrals, and wishlists, ideal for stores seeking an integrated retention solution and scalability. Tuecus ‑ Customer Account Page focuses primarily on enhancing the customer account experience with basic loyalty and reorder features, best suited for merchants looking for a lightweight, cost-effective tool to improve existing customer interaction without a broad feature set. Integrated platforms can help reduce operational overhead and simplify data management over time.

This analysis provides a detailed, feature-by-feature comparison of Growave: Loyalty & Wishlist and Tuecus ‑ Customer Account Page. The aim is to help Shopify merchants make an informed decision by understanding each app’s strengths, weaknesses, ideal use cases, and how they contribute to overall business objectives.

Growave: Loyalty & Wishlist vs. Tuecus ‑ Customer Account Page: At a Glance

Deep Dive Comparison

To truly understand which app aligns best with specific business needs, it is necessary to examine their core functionalities, customization capabilities, pricing, integrations, and support structures in detail. This section offers an objective analysis to highlight the practical implications for different merchant profiles.

Core Features and Workflows

The fundamental difference between these two applications lies in their scope and primary objectives. Growave is positioned as an all-in-one retention platform, while Tuecus focuses on enhancing the customer account page with several complementary features.

Growave: Loyalty & Wishlist Core Offerings

Growave is designed as a robust, multi-module platform aiming to cover various aspects of customer engagement and retention within a single ecosystem. Its core features extend beyond simple loyalty to include sophisticated tools for user-generated content and referral marketing.

• Loyalty and Rewards: Merchants can implement flexible loyalty programs and reward mechanics that support customer lifetime value. This includes a points program, VIP tiers and incentives for high-intent customers, and advanced rewards that go beyond basic discounts. The platform allows for the creation of customized actions and rewards, making it suitable for a wide range of retention programs that reduce reliance on discounts.
• Referral Program: A built-in referral system allows customers to refer friends and earn rewards, acting as a powerful engine for organic customer acquisition. Fraud protection is included, ensuring the integrity of referral campaigns.
• Reviews & UGC: The app facilitates collecting and showcasing authentic customer reviews, including photo and video reviews. Features like review request email series, Google Shopping Reviews, and Instagram UGC help build social proof that supports conversion and AOV. UGC workflows ensure product pages remain credible.
• Wishlist: A comprehensive wishlist feature enables customers to save products for later, with back-in-stock wishlist emails designed to re-engage potential buyers.
• VIP Tiers: For businesses aiming to segment and reward their most valuable customers, Growave offers VIP tiers and incentives for high-intent customers. This allows for a tiered approach to loyalty, providing exclusive benefits and experiences based on customer spend or engagement levels.
• B2B Selling: The platform specifically highlights capabilities to boost B2B selling, offering enterprise-level features without added complexity, which is a niche strength for certain types of Shopify stores.
• On-site Reminders (Nudges): These help in guiding customer behavior and highlighting relevant offers directly on the store.

Tuecus ‑ Customer Account Page Core Offerings

Tuecus ‑ Customer Account Page focuses primarily on upgrading the standard Shopify customer account interface, adding functionalities that aim to improve user experience and encourage repeat purchases from within this specific area.

• Customer Profile: Provides a centralized hub for customer information, order history, and other engagement points.
• Store Credits/Rewards: Offers a basic system for managing and issuing store credits or rewards. This feature is simpler than Growave's extensive loyalty program, focusing on straightforward credit management.
• Order Management: Customers can view their orders, access order invoices, and see their top-ordered products directly from their account page.
• Reorder Functionality: A key feature designed to drive more sales by allowing customers to reorder products with ease directly from their order history or account dashboard.
• Wishlist: Similar to Growave, it includes a wishlist feature that allows customers to save items. The description notes that customers can add items from the wishlist directly to the cart, aiming to increase sales.
• Recently Viewed Items: Displays items the customer has recently viewed, which can aid in product discovery and re-engagement.
• Refer Friend: A basic refer-a-friend mechanism, though less detailed in its description compared to Growave's referral program with fraud protection.
• Social Sharing Discounts: Not specified how this works, but it suggests a mechanism to offer discounts for social media shares, aiming for viral growth.

Analysis of Feature Differences: Growave’s multi-module approach means merchants get a unified system for managing loyalty, reviews, referrals, and wishlists. This breadth of functionality supports a holistic customer journey, from initial engagement (reviews, wishlists) to long-term retention (loyalty, VIP, referrals). The platform aims to connect with customers at every stage of the journey: website, checkout, POS, or mobile.

Tuecus, in contrast, offers a more concentrated set of features centered around the customer account page. Its strength lies in making the post-purchase experience more engaging and streamlined for existing customers. The reorder button and easily accessible order history are direct levers for repeat purchases. However, it lacks the depth of a comprehensive loyalty program or the full suite of review collection and display tools found in Growave.

Customization and Control

The ability to tailor an app’s appearance and functionality to match a brand’s aesthetic and operational requirements is crucial for a seamless customer experience and brand consistency.

Growave’s Customization Capabilities

Growave emphasizes full flexibility to customize app branding and tailor experiences, which is vital for brands with strong identities.

• Branding and UI: Offers extensive customization options for the look and feel of loyalty widgets, review displays, and other customer-facing elements, ensuring they align perfectly with the store’s brand.
• Customization for Headless Commerce: A significant advantage for modern, high-growth stores, Growave provides Headless: API & SDK support on its Plus plan. This allows for complete control over the frontend experience, crucial for businesses with custom storefronts or complex integration needs.
• Loyalty Page Custom Design: The Plus plan specifically mentions custom design for the loyalty page, enabling brands to create unique and immersive loyalty hubs.
• Custom Reward Actions: Higher-tier plans allow for custom reward actions, offering greater flexibility in designing unique loyalty programs.

Tuecus’s Customization Capabilities

Tuecus provides customization support, though the extent of this support and the options available are not specified in detail.

• Basic Customization: The Enterprise plan includes "Customization Support," suggesting that higher-tier users can request specific branding or layout adjustments for the customer account page.
• Unlimited Store Pages: The Professional plan mentions "Unlimited Store Pages," which could imply flexibility in creating custom pages for features, but the specifics of design control are not elaborated.

Analysis of Customization Differences: Growave clearly targets brands that require deep customization and are potentially operating on or migrating to headless commerce architectures. Its offerings are geared towards complete control over the customer experience. Tuecus appears to offer more basic customization, likely focused on the layout and presentation within the customer account page itself, with direct developer support for custom requests on higher plans. For a merchant prioritizing precise brand alignment and advanced technical control, Growave offers a more robust solution. For those needing simpler adjustments to an existing account page, Tuecus may suffice, though detailed capabilities are less transparent.

Pricing Structure and Value for Money

Evaluating pricing involves looking beyond the monthly fee to consider what features are unlocked at each tier, the volume limits, and the overall value proposition for different business sizes.

Growave’s Pricing Plans

Growave offers a tiered pricing model that scales with a store’s order volume and feature requirements.

• FREE Plan: This plan is suitable for new or very small stores, supporting up to 100 orders/month (with a total limit of 500 orders). It includes basic Loyalty points program, Wishlist, Product Reviews, Data imports/exports, and 48hr email support. It does include Growave branding. This is an excellent entry point for businesses looking to explore integrated retention tools without upfront cost.
• ENTRY Plan ($49/month): This plan expands on the Free plan, offering advanced rewards, a referral program with fraud protection, on-site nudges, and review request email series. It supports Shopify POS and Shopify Flow, includes one integration (e.g., Klaviyo), customizable emails, and 24/7 email support. It offers a solid foundation for growing stores seeking to implement a comprehensive retention strategy.
• GROWTH Plan ($199/month): For more established stores, this plan introduces VIP Tiers, a dedicated loyalty page, Shopify POS Loyalty QR codes, points expiration & gift cards, account extensions & review attributes, Google Shopping Reviews & Instagram UGC, and back-in-stock wishlist emails. It comes with 5* onboarding and 24/7 email/chat support. This plan targets businesses ready to scale their loyalty and review efforts.
• PLUS Plan ($499/month): Designed for enterprise-level and high-volume stores, this plan includes checkout extensions, Headless: API & SDK, custom loyalty page design, custom reward actions, B2B & unlimited integrations, a customer success manager, a dedicated launch plan, and 24/7 email/live chat/phone support. This represents a full suite solution for large and complex operations.

Merchants seeking a clearer view of total retention-stack costs should evaluate how Growave’s integrated approach could potentially replace multiple single-function apps, thereby reducing overall spend and complexity. For those interested in comparing plan fit against retention goals, Growave’s various tiers offer escalating feature sets tailored for different growth stages.

Tuecus’s Pricing Plans

Tuecus offers a simpler, more budget-friendly pricing structure primarily based on the number of customers.

• STANDARD Plan ($4.99/month): This plan supports up to 5,000 customers and includes Customer Profile, Store Credits/Rewards, Orders, Order Invoice, Top Ordered Products, and Recently Viewed items. This is a very affordable option for small businesses to enhance their customer account page.
• PROFESSIONAL Plan ($14.99/month): Supports up to 50,000 customers and includes all Standard Plan features, plus Reorder, Wishlist, Refer Friend, Unlimited Store Pages, Social Sharing Discounts, and 24/7 Support. This tier offers a significant step up in features for a modest price increase.
• ENTERPRISE Plan ($29.99/month): Designed for larger customer bases (up to 200,000 customers), this plan includes all Professional Plan features along with Customization Support and 24/7 Support.

It is worth noting that the data provided lists two "STANDARD" plans with identical descriptions and prices. It is assumed this is a data redundancy, and the three distinct tiers are $4.99, $14.99, and $29.99.

Analysis of Pricing Differences: Tuecus offers a significantly lower entry price point, making it highly accessible for new or small businesses with limited budgets. Its pricing scales primarily by customer count, which is a clear metric for merchants to understand their costs. The cost-effectiveness of Tuecus is a strong advantage for those who only need enhanced account page features and basic loyalty.

Growave, while having a free plan, quickly escalates in price as more advanced features and larger order volumes are required. This pricing model reflects its comprehensive feature set and focus on scalability and advanced retention strategies. For merchants focused on choosing a plan built for long-term value that encompasses multiple retention tools, Growave’s pricing structure, despite being higher, might represent a better overall investment. When evaluating feature coverage across plans, Growave offers a much broader range of tools at its higher tiers. Merchants planning retention spend without app sprawl surprises might find Growave’s consolidated platform a strategic advantage.

For stores on a tight budget or those just starting to explore customer retention tools beyond the basic Shopify offerings, Tuecus provides a very affordable starting point. However, for businesses with ambitious growth targets, significant customer volumes, or a desire for an integrated approach to loyalty, reviews, and referrals, Growave’s pricing reflects a more robust and scalable solution with a broader feature set.

Integrations and “Works With” Fit

The ability of an app to integrate seamlessly with other tools in a merchant’s tech stack is paramount for efficient operations and a unified customer experience.

Growave’s Integration Ecosystem

Growave boasts a wide range of integrations, indicating its design as a central hub for retention efforts that can connect with various marketing, support, and platform tools.

• Marketing & Email: Seamlessly integrates with major email marketing platforms like Klaviyo and Omnisend, allowing for personalized email campaigns based on loyalty status, review requests, or wishlist activity. It also works with Postscript and Attentive for SMS marketing.
• Customer Support: Integrates with Gorgias, a popular customer service platform, enabling support teams to view customer loyalty data directly.
• Platform & Page Builders: Compatibility with Shopify POS, Shopify Flow, Pagefly, LayoutHub, GemPages, and Shopney ensures that loyalty and review functionalities can extend across various touchpoints and storefront designs.
• Social & Advertising: Integrations with TikTok Shop and PushOwl suggest capabilities for social commerce and notification strategies.
• Subscription Management: Works with Recharge, indicating support for subscription businesses.
• Custom Integrations: The PLUS plan offers "Unlimited integrations," providing maximum flexibility for complex tech stacks or bespoke requirements.

Tuecus’s Integration Ecosystem

Tuecus lists a much narrower integration scope.

• Shopify POS: The only explicitly mentioned integration is Shopify POS. This suggests that its primary connection points are within the Shopify ecosystem itself.

Analysis of Integration Differences: Growave’s extensive integration list is a significant differentiator. It signifies the platform’s intent to be a foundational layer in a merchant’s marketing and retention stack, enabling data flow and synchronized actions across multiple applications. This wide compatibility supports advanced segmentation, automation, and a consistent customer journey across channels. For businesses heavily reliant on email marketing, customer service platforms, or specific page builders, Growave offers robust connectivity.

Tuecus’s limited integration with only Shopify POS suggests a more contained role within the tech stack. While sufficient for basic operational needs, it implies that merchants might need additional separate apps for robust email marketing, customer service, or other marketing automation, potentially leading to data silos and manual efforts to sync information. For stores with simple operational needs and a lean tech stack, this might not be an immediate concern. However, for those with a complex or growing ecosystem of tools, Growave offers a much more integrated and efficient solution.

Analytics and Reporting

Understanding the performance of loyalty programs, review generation, and customer engagement initiatives is critical for optimization and demonstrating ROI.

Growave’s Analytics and Reporting

While the description does not explicitly detail a dedicated analytics dashboard, Growave’s comprehensive nature and focus on driving growth imply a strong capability for tracking key performance indicators. Its integration with Shopify Flow and email marketing platforms suggests that data points on loyalty, referrals, and reviews would be accessible for analysis and automation. The mention of "Data imports/exports" on the Free plan also hints at the availability of raw data for external analysis tools. For a platform that aims to lift repeat purchases and customer lifetime value, robust reporting is an expected, though not explicitly detailed, component.

Tuecus’s Analytics and Reporting

The provided data for Tuecus ‑ Customer Account Page does not specify any dedicated analytics or reporting features. The app focuses on displaying customer-specific information like "Top Ordered Products" and "Recently Viewed" within the customer account page, which serves as a form of personalized data presentation, but not generalized reporting for the merchant. Merchants would likely need to rely on Shopify’s native analytics or other third-party tools to track the impact of features like reorder buttons or store credits.

Analysis of Analytics and Reporting Differences: Based on the provided descriptions, Growave’s broader scope and integrations suggest a more robust, or at least more accessible, data and reporting capability, even if not explicitly detailed in the descriptions. The ability to track the effectiveness of loyalty points, VIP tiers, referral campaigns, and review generation is crucial for strategic decision-making.

Tuecus, without specified analytics, would likely require merchants to derive insights manually or through other tools. This could mean more effort to measure the impact of the enhanced customer account page on repeat purchases or customer engagement. For data-driven merchants, the implicit analytics capabilities of Growave would likely be a more compelling offering.

Customer Support Expectations and Reliability Cues

The quality of customer support and the overall reliability of an app are paramount for operational stability and merchant peace of mind. Review volume and rating serve as strong indicators of these aspects.

Growave’s Customer Support and Reliability

• High Review Volume and Rating: With 1,197 reviews and a 4.8-star rating, Growave demonstrates a high level of merchant satisfaction and trust. This large number of positive reviews is a strong signal of reliability, effective features, and generally good support experiences.
• Tiered Support: Support options scale with pricing plans. The Free plan includes 48hr email support. The Entry plan offers 24/7 email support. The Growth plan adds 24/7 email/chat support, along with 5* onboarding. The Plus plan provides the highest level of support, including a dedicated Customer Success Manager (CSM) and Account Manager (AM), a dedicated launch plan, and 24/7 email/live chat/phone support. This tiered approach ensures that higher-value customers receive personalized attention.
• World-Class Documentation: The description mentions comprehensive documentation, which empowers merchants to find solutions independently, reducing reliance on direct support for common issues.

Tuecus’s Customer Support and Reliability

• Low Review Volume and Rating: With only 6 reviews and a 1.6-star rating, Tuecus presents a less clear picture of long-term reliability and customer satisfaction. A low review count could mean limited adoption, while a low rating suggests that existing users might be experiencing significant issues or dissatisfaction. This raises questions about the app's stability, feature delivery, and support responsiveness.
• Support Availability: The Professional and Enterprise plans explicitly mention "24/7 Support." While the availability is stated, the quality and responsiveness of this support cannot be inferred from the low rating.

Analysis of Support and Reliability Differences: Growave clearly stands out in terms of established reliability and comprehensive support. The sheer volume of positive reviews indicates a mature, well-supported product that a large number of merchants trust. The availability of dedicated account managers and varied support channels on higher plans further reinforces its commitment to enterprise-level service.

Tuecus, with its minimal reviews and low rating, presents a higher risk for merchants concerned about app stability and dedicated assistance. While 24/7 support is mentioned, the practical experience of that support is not favorably reflected in the public ratings. Merchants considering Tuecus should proceed with caution, perhaps testing thoroughly, and be aware that robust community support or extensive documentation might not be available. Checking merchant feedback and app-store performance signals is always a crucial step before installation.

Performance, Compatibility, and Operational Overhead

The choice of an app can significantly impact a store’s technical performance, its compatibility with Shopify’s evolving ecosystem, and the overall operational burden on a merchant’s team.

Growave’s Performance and Compatibility

• Shopify Plus Readiness: Growave is explicitly built for Shopify Plus, indicating capabilities designed for Shopify Plus scaling needs, powerful checkout, and account extensions. This ensures an approach that fits high-growth operational complexity, which is crucial for large-scale operations. It also supports advanced storefront and checkout requirements.
• Headless Commerce: The inclusion of API & SDK for headless commerce signifies readiness for modern, high-performance storefronts, allowing brands to maintain fast loading times and custom user experiences.
• Multi-Platform Compatibility: Works with Checkout, Shopify POS, and Customer Accounts, ensuring a consistent experience across different customer touchpoints. Integration with popular page builders further ensures compatibility with diverse store designs.
• Operational Overhead: As an all-in-one platform, Growave aims to reduce app sprawl. This means fewer apps to manage, fewer conflicting scripts, and a more streamlined data flow, potentially leading to better site performance and less maintenance overhead compared to stacking multiple single-purpose apps. Its retention tooling is suited for Plus governance needs and readiness for multi-team workflows and complexity.

Tuecus’s Performance and Compatibility

• Shopify POS Compatibility: Tuecus lists Shopify POS as a compatible platform.
• Operational Overhead: As a more focused app, Tuecus is likely lighter in terms of its script footprint than a comprehensive platform. However, its limited feature set means merchants might still need other apps for loyalty, reviews, or referrals, potentially leading to app stacking if a broader retention strategy is pursued. The data does not specify its readiness for Shopify Plus or headless environments.

Analysis of Performance, Compatibility, and Operational Overhead: Growave’s strong emphasis on Shopify Plus, headless compatibility, and broad integrations positions it as a robust solution for stores prioritizing performance, scalability, and reduced operational complexity through consolidation. Its design philosophy directly addresses the challenges of tool sprawl by integrating multiple retention functions into one platform, leading to potentially better site speed and easier management.

Tuecus, being a simpler app, might offer a lighter footprint on its own. However, if a merchant needs to implement loyalty, reviews, and referrals alongside an enhanced customer account page, they would likely end up installing multiple apps. This could lead to increased operational overhead, potential conflicts between apps, and slower page load times due to a higher number of scripts, counteracting any initial lightness. For an approach that fits high-growth operational complexity, Growave clearly offers more comprehensive features and strategic alignment.

The Alternative: Solving App Fatigue with an All-in-One Platform

Merchants frequently encounter "app fatigue"—a state arising from managing a fragmented ecosystem of single-function apps. This often leads to tool sprawl, where numerous applications, each performing a narrow task, create a complex and inefficient tech stack. The consequences include fragmented customer data, inconsistent customer experiences across different touchpoints, escalating costs from multiple subscriptions, and significant operational overhead due to integration challenges and troubleshooting.

Growave addresses these challenges with its "More Growth, Less Stack" philosophy. It consolidates essential customer retention and engagement tools into a single, integrated platform. Instead of relying on separate apps for loyalty, reviews, referrals, and wishlists, merchants can manage all these functions from one centralized dashboard. This approach streamlines operations, ensures data consistency, and provides a unified view of customer interactions. If consolidating tools is a priority, start by selecting plans that reduce stacked tooling costs.

By offering a comprehensive suite, Growave helps merchants build loyalty programs that keep customers coming back, without the hassle of managing disparate systems. For instance, the platform provides advanced tools for loyalty points and rewards designed to lift repeat purchases, enabling businesses to foster strong customer relationships. Furthermore, it supports collecting and showcasing authentic customer reviews, crucial for building trust and driving conversions. This unified approach extends to incentives that pair well with lifecycle email flows, ensuring that customer engagement is consistent and effective across channels.

Growave’s design philosophy aims to eliminate the friction typically associated with multiple apps. It offers VIP tiers and incentives for high-intent customers, allowing for sophisticated segmentation and personalized rewards. Beyond loyalty, the platform facilitates social proof that supports conversion and AOV through integrated review collection and display. This means merchants can manage their retention programs that reduce reliance on discounts, collect reviews that reduce uncertainty for new buyers, and implement powerful referral marketing—all from one place. The platform also offers capabilities designed for Shopify Plus scaling needs, ensuring it can grow with a business, including an approach that fits high-growth operational complexity. Businesses can explore real examples from brands improving retention to see this integrated strategy in action, or dive into practical retention playbooks from growing storefronts. For businesses operating at an enterprise scale, Growave provides retention tooling suited for Plus governance needs, allowing for a structured and compliant approach to customer engagement and data management. Many merchants looking to optimize their operations are checking merchant feedback and app-store performance signals for integrated solutions.

This integrated model allows teams to focus on strategic growth rather than administrative tasks. It reduces the need for custom integrations between different apps, minimizing potential conflicts and technical debt. Ultimately, Growave empowers brands to achieve more sustainable growth by fostering deeper customer relationships through a cohesive and efficient engagement strategy. It simplifies the tech stack, lowers the total cost of ownership, and provides a more consistent, branded experience for customers across their entire journey. Merchants can get an idea of the total value by reviewing the Shopify App Store listing merchants install from.

Conclusion

For merchants choosing between Growave: Loyalty & Wishlist and Tuecus ‑ Customer Account Page, the decision comes down to the scope of their retention strategy, budget, and desired level of integration. Tuecus ‑ Customer Account Page offers a cost-effective solution for enhancing the basic customer account experience, providing essential features like reorder functionality and basic store credits. It is best suited for smaller stores looking for minimal investment to improve existing customer interactions and encourage repeat purchases without a broad, complex feature set. Its simplicity can be an advantage for those with very specific needs and a lean tech stack.

Growave: Loyalty & Wishlist, conversely, stands as a comprehensive, all-in-one retention platform. It is designed for growing and enterprise-level stores that require a robust suite of tools encompassing loyalty programs, VIP tiers, referral marketing, and sophisticated review collection—all integrated into a single platform. While its pricing scales higher, it delivers superior value through its extensive feature set, deep customization options, broad integration capabilities, and dedicated support, particularly for businesses leveraging Shopify Plus. Merchants who are mapping costs to retention outcomes over time often find the integrated approach more beneficial for sustainable growth.

The strategic trade-off lies between specialized functionality at a lower cost versus a consolidated, feature-rich platform that aims to eliminate app fatigue and streamline operations. For businesses seeking to reduce app fatigue and run retention from one place, start by reviewing the Shopify App Store listing merchants install from.

FAQ

What are the main differences in core functionality between Growave and Tuecus?

Growave offers a comprehensive suite including loyalty points, VIP tiers, referral programs, product reviews, and wishlists, designed as an all-in-one retention platform. Tuecus primarily enhances the Shopify customer account page with features like reordering, basic store credits, and a wishlist, focusing on improving the post-purchase experience within the customer account section.

Which app is more suitable for stores on a tight budget?

Tuecus ‑ Customer Account Page is generally more suitable for stores on a tight budget, offering plans starting at a very low monthly cost. While Growave has a free plan, its more advanced features and higher order volume support come with higher-tiered pricing plans.

How does an all-in-one platform compare to specialized apps?

An all-in-one platform like Growave combines multiple functionalities (e.g., loyalty, reviews, referrals) into a single app, which can lead to reduced app sprawl, better data synchronization, consistent customer experiences, and simplified management. Specialized apps, while potentially excelling in their narrow focus, often require merchants to install several tools, leading to increased operational overhead, potential integration conflicts, and higher cumulative costs.

What should merchants consider regarding customer support for these apps?

Merchants should prioritize apps with strong support infrastructure and positive customer feedback. Growave has a high volume of positive reviews and offers tiered support, including dedicated success managers for higher plans. Tuecus has a very low number of reviews with a low rating, which could suggest potential concerns regarding support quality or app reliability for some merchants.