Okendo: Product Reviews & UGC
From $29/month. 14-day free trial.
Okendo is a customer marketing platform and an Official Google Reviews partner that offers all the tools brands need to capture and showcase high-impact social proof such as product ratings & reviews, customer photos/videos and Q&A.
High-growth consumer brands use Okendo such as Netflix, SKIMS, Fanjoy, Dashing Diva, Bite and Apt2b trust Okendo to power their customer review programs.
Tons of reviews & UGC: Okendo has a mobile-first approach to review capture that maximises content generation. High impact reviews: Reviews with customer profiles, attribute ratings and photos/videos help maximize shopper engagement. Increased trust: Establish brand credibility and product confidence. More sales: Shoppers that interact with reviews are consistently proven to have higher conversion rates and average order values.
Better customer experiences: Integrated with support, loyalty and marketing systems.
- Review request emails: Configurable sending triggers to send automated request emails at the perfect time.
- Customer photos/video reviews: Let customers visually showcase their experiences by adding photos and videos to their reviews.
- Review displays: Extensive range of widgets to showcase customer-generated content at strategic locations through the buying journey.
- Marketing tools: Push review content to Google Search, Google Shopping, Facebook and Instagram to drive qualified shopper traffic.
- Analytics & insights: Email performance analytics, sentiment analysis, natural language processing and review performance dashboards.
- All customer-facing aspects can be customized to ensure brand alignment including:
- Customer Success - Our Customer Success team provides hands-on support and guidance for installing and using Okendo.
- Fast Widgets - The Okendo display widgets are the fastest in the industry and are relentlessly optimized for onsite performance.
- Headless Support - Okendo is compatible with all leading headless languages and frameworks.
- Review Syndication - Okendo has partnered with various 3rd parties to enable review syndication to many of the world's largest big-box retailers.
- API - Access to Okendo's suite of API's are available for merchants on the Advanced plan and above.
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