Loyalty shouldn’t come with a lock-in.
LoyaltyLion merchants report rising bills, paid add-ons, and annual contracts that are hard to leave. Growave caps pricing at $999/month and buys out your existing contract so switching costs you nothing.
Don’t take it from us.
This is what LoyaltyLion merchants write in public reviews: the same themes, over and over.
Care will end once a contract has been signed.
Overpriced by at least 50%.
Worst support possible. Spent thousands of dollars and the app is still not working.
Public reviews of LoyaltyLion on the Shopify App Store and G2.
The bill grows faster than the program.
LoyaltyLion merchants report custom plans climbing ~20% a year, add-ons priced like entire plans, and annual contracts with no break-out clause. The economics stop making sense right when your store starts scaling.
Two numbers before you renew.
What staying costs you per year, and how long you’d run Growave free if you leave now.
The short version.
Fourteen rows that decide it: what’s included, what it costs, and who answers when something breaks.
LoyaltyLion is one app. Growave is the platform.
Loyalty and referrals are where LoyaltyLion stops. Reviews, wishlists, and UGC mean more vendors, more logins, more bills and customer data split four ways.
Support that still answers after you’ve signed.
The most repeated complaint from LoyaltyLion reviewers: white-glove service during the sale, a ticket queue after. Growave keeps humans on the line, 24/7, in your timezone.
“I’ve installed well over 100 apps while testing and tweaking over the past month and I’ve battled royally with many customer service agents, some good, some woeful. But Growave has by far offered the best support I’ve experienced in all my time on Shopify. And the app itself? Holy smokes. There’s so much packed in that I actually cancelled four other standalone apps, cutting my costs by 75%. The loyalty app is better than Smile, Marsello, or LoyaltyLion and with all the added features it’s a heck of a lot more affordable too.”
Leave the contract. Keep your customers.
We’ll buy out your existing LoyaltyLion contract to make the switch hassle-free. You never pay for two platforms at once.
Frequently asked questions
Upgrade your retention platform. Let’s talk.
Switch to Growave for a cost-effective platform that raises customer lifetime value with humans on the line when you need them.