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Best SMS Apps for Shopify in 2023

By thoroughly exploring the Shopify App store, we have gathered the apps that can help you find a new SMS channel that can help you with returning customers to your store and increase conversions. We hope this will help you in your research to pick the best app for your store! Here are the best SMS apps for Shopify that we think you should use, free or paid, based on hundreds of recommendations.

Rating:

5.0

Reviews:

131

Free to install. Additional charges may apply.

App highlights:

Flowio provides an all-in-one solution that can help you capture more leads with Pop-ups, track customers’ shopping behaviour and send targeted Emails & SMS automatically. Create dynamic, fully customizable sign-up forms to grow your contact list and convert them into sales later. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options.

No more manual work, let all of your campaigns run automatically even when you’re sleeping. Regardless of what your need is, with our pre-built messages and workflows, you can effortlessly modify them to.

Get your starter package with 20,000 emails recharged monthly and you will have access to all Flowio’s features and powerful pre-built strategies.

Key Features:

  • REACH & ENGAGE: get customers up with ongoing offers or exciting coupons & nurture them with suitable follow-up action. Be a 24/7 assistant to guide them through their buying journey.
  • NURTURE: track & segment your leads then send personalized recommendations, notify them of awesome trends to convert them into sales
  • RETAIN: easily recover lost sales, upsell & cross-sell products and identify customers who are almost ready for their next purchase, thus automatically sending relevant messages.
  • Collect more quality leads using Pop-ups
  • Sell while you sleep with Automation Flow
  • Nurture your leads - by sending welcome messages, personal thank-you notes & exclusive offers to your targeted lists
  • Retain old customers - recover your lost sales and boost the repeat sales by sending repurchase prompts, cross-sell recommendations & cart recovery messages.
  • Improve targeting with advanced audience management
  • Send Email & SMS Marketing that understand every customer
  • Easy to migrate from other SMS & Email platforms like Mailchimp, Firepush, Klaviyo, SMSBump, Omnisend, Postscript, Drip. Our support team is always here to help you!
  • Easy to try

SMS Text Messaging & Marketing

by:

Lazer Technologies

Rating:

4.9

Reviews:

91

Free to install. 2 cents per text message sent in Canada/USA, 6 cents per text message sent Internationally, 5 cents per MMS message sent

App highlights:

Supercharged SMS Text Messaging & Marketing is one of Shopify's most popular SMS marketing platforms - trusted by thousands of Shopify stores to manage their SMS marketing and communications.

With Supercharged SMS Text Messaging & Marketing, you can easily sync your existing Shopify store data into your account, and start sending and receiving SMS text messages to & from customers right within Shopify Admin, Shopify Ping, or Shopify POS.

Your team will also be able to grow a TCPA compliant subscriber list, using Shopify data, to create targeted text marketing campaigns, triggered automations (such as abandoned cart & checkout recovery, shipping notifications, order delivery, and more), and 1:1 conversations to boost retention and engagement. You'll be able to unlock SMS as a marketing channel that will drive large ROI for your store.

After speaking to thousands of Shopify merchants, we've listened and incorporated the features needed to help you and your business achieve a large ROI from your SMS marketing channel

Key Features:

  • Download now, set up in less than 2 mins and join thousands of Shopify stores seeing a significant increase in their ROI.
  • Send and receive custom SMS & MMS text messages to and from existing customers and subscribers, with complete image capabilities (GIF, png, jpeg, etc)
  • Automate your text marketing based on customer actions and triggers such as: a new purchase, abandoned cart, shipping notification, order delivered, customer winback, and more
  • Create and manage SMS & MMS text message templates to avoid creating and writing the same text message over and over again
  • Create customer segments using your Shopify store data such as location, last purchased, abandoned cart/checkout, and more
  • Create SMS & MMS campaigns where you can schedule and send mass messages to a segment of customers and watch new orders roll in
  • Track revenue, ROI, click-through-rates (CTR), and conversion metrics on all of your messages, campaigns, and automations
  • Dive deeper into each customer profile to see their history and events they've taken on your store and from your SMS marketing efforts
  • Sync existing Shopify store data into your Supercharged SMS marketing account
  • Gather SMS marketing subscribers through custom keywords, pop ups, links, and more
  • Works on an Shopify Admin, Shopify Ping, and any POS device

Rating:

4.8

Reviews:

1937

Free to install. Additional charges may apply.

App highlights:

SMSBump is Shopify's most loved SMS marketing and automations app. Tens of thousands of Shopify and Shopify Plus merchants are launching, growing and managing their SMS marketing with SMSBump. Built to enable TCPA and GDPR compliance. Create SMS /MMS (Text with image) marketing campaigns in seconds and track results. Integrates with all major Shopify apps for Reviews, UGC, Loyalty, ESPs, Subscription services, help desks and more.

Key Features:

  • Send messages just the right time - Launch campaigns or send automations based on your customer's local timezone,
  • Quiet hours - Input quiet hours based on your store timezone which guarantees that your clients would not be woken up in the middle of the night
  • Country restriction - Send messages only to a certain countries
  • Max cost per text message - Optimize your costs and do not send SMS messages above a certain threshold
  • Emojis - Spice up your campaigns
  • GIPHY and Pexels integration
  • Analytics - Track orders, link clicks, SMS by country, conversion rate, amount spent, specific automation stats, campaign stats, Image SMS, GIF SMS special tags and many more

Automizely SMS Marketing

by:

Automizely & AfterShip

Rating:

5.0

Reviews:

135

Free

App highlights:

Automizely SMS is a Shopify abandoned cart recovery SMS app to help merchants recover more abandoned checkouts via instant text message. Get more customers to complete their orders by sending simple automated SMS notifications in compliance with TCPA and GDPR in seconds.

Enable the SMS notifications, set up the triggers, and let them run automatically to grow sales. Download the app to increase the revenue by recapturing the abandoned checkouts.

Setting up your abandoned cart SMS notifications with Automizely SMS is pretty quick, hassle-free, and straightforward. We have refined the entire process into three simple steps to help get the ball rolling in a matter of seconds.

It’s no easy task to get customers to your website. Don’t let your efforts go to waste if your customers decide to leave without completing their checkout. Recapture your lost customers and revenue by sending appropriately-timed, and targeted SMS messages that lead customers back to your website to complete their order.

Key Features:

  • Convert abandoned carts into revenue
  • Easy installation and set up
  • Enable the automated text messages if a customer leaves your store cart abandoned.
  • Input the right sender name and email to hit the customer inbox instead of the spam folder.
  • Timing is key. Configure how long after the cart has been abandoned you’d want the cart recovery SMS to trigger.
  • To adhere to the US laws and industry rules in regards to the commercial use of text messaging, you are required to first set up the TCPA and GDPR compliance.
  • The default SMS template will have the cart recovery link that will take customers right to their Shopify cart to complete the order.
  • The feature, for now, is available for US, Canada, Australia, UK, India customers, and you can talk to our support team to add more countries to your list.
  • 24/7 live chat support

Rating:

4.9

Reviews:

1631

Free plan available. 30-day free trial. Additional charges may apply.

App highlights:

Postscript is trusted by thousands of growing Shopify & Shopify plus stores to manage their SMS Marketing.

Using Postscript, your team will be able to grow a TCPA compliant subscriber list, use your Shopify data to create targeted text marketing campaigns, have two-way conversations with customers, and unlock a brand new marketing channel that drives big-time ROI for your store.

Sync your Shopify store data within minutes and activate default text marketing automations like abandoned cart recovery, shipping notifications, welcome series, and loyalty offers to give your revenue an immediate bump.

Key Features:

  • SMS marketing software for growing stores
  • Build a TCPA compliant list of SMS subscribers
  • Automate your text marketing
  • Create segments using your Shopify store data
  • Send SMS campaigns
  • Track Revenue & ROI
  • Marketing Compliance
  • Shopify Plus premium account management and on-boarding
  • Integrations

Rating:

4.6

Reviews:

24704

Free plan available. 15-day free trial. Paid plan starts from $15/month

App highlights:

Privy's suite of conversion, email marketing, & SMS tools, including exit-intent driven popups & banners, help you grow your email & SMS lists from your Shopify store. No coding or development skills needed.

Privy is trusted by small and large e-commerce businesses to improve website conversion, grow their email & SMS lists, and drive more sales. Privy’s integration with Shopify + Shopify Plus lets you setup your account in seconds & get your first campaign live right away.

Key Features:

  • Customizable, mobile-friendly displays including pop ups, spin-to-win wheel, banners, flyouts, announcement bars, & embedded forms.
  • Single use & bulk coupon code integration. Surface coupon codes in your popups & autoresponders
  • Support for custom storefronts.
  • Target campaigns based on exit intent, cart abandonment, cart value & website behavior
  • Run automated A/B tests and optimize your conversion rates
  • Set up a free shipping bar to boost average order value & cart conversion rates
  • Send autoresponders & reminder messages to turn signups into sales
  • Run cross-sell modals with add to cart buttons
  • Automate your email marketing with newsletters, abandoned cart, & purchase followup and customer winback emails.
  • Sync contacts to 50+ email marketing services like Mailchimp, Klaviyo, Bronto, Conversio & more
  • Simple, Powerful Campaign Designer
  • Grow Your Email & SMS Lists With Robust Targeting Capabilities
  • Improve Your Conversion Rate With Campaign Triggers
  • Increase Your Average Order Value
  • Measure Results With Real-Time
  • Automate Your Email Marketing

AfterShip Order Tracking & SMS

by:

Automizely & AfterShip

Rating:

4.7

Reviews:

3139

Free plan available. 7-day free trial. Starts from $11/month

App highlights:

AfterShip provides the best post-purchase experience to drive customer loyalty and additional sales. Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required.

Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required

Key Features:

  • Order Lookup
  • Track Order Status
  • Tracking Page
  • Email Updates
  • Monitor all shipments in one go
  • 7 Standardized tracking statuses
  • Keep customers informed and up to date
  • Provide a branded experience
  • Multiple shipping solutions
  • Delivery date prediction

Rating:

4.2

Reviews:

1443

Free plan available. Additional charges may apply. Paid plan starts from $20/month

App highlights:

Klaviyo is the leading ecommerce marketing platform in the Shopify ecosystem. Over 265,000 stores around the world use Klaviyo to send personalized email, SMS messages, signup forms and more. The platform scales with your business no matter how much you grow—so you can go from launch to running a billion-dollar brand without slowing down or switching platforms.

Key Features:

  • Powerful pre-built integrations
  • Free and flexible account options
  • Pre-built forms, templates, and automations
  • Personalization and targeting
  • Out-of-the-box automations
  • Dynamic forms
  • Best-in-class segmentation
  • Growth-focused reporting
  • SMS
  • Social advertising
  • Insights and guidance

Rating:

4.6

Reviews:

4008

Free plan available. Additional charges may apply.

App highlights:

Omnisend is an Email & SMS marketing platform used by 70,000+ ecommerce merchants who want to increase sales, not the workload. We’re the only marketing automation platform that has a G2 ease-of-use rating as high as 9.3, after all!

Seamlessly collect email and/or SMS opt-ins using our mobile-friendly, fully customizable popups, signup boxes, landing pages and even a wheel of fortune. Boost your conversions with well-targeted, personalized messages across email, SMS, push notifications and use the built-in audience sync for Facebook & Google ads. Moreover, Omnisend integrates with Growave to enhance the capabilities of both apps.

All messages, subject lines and workflow settings are pre-built, so you can get up and running in minutes. No need to pay for multiple apps anymore!

Key Features:

  • Sell while you sleep with pre-built workflows
  • Convert store visitors to shoppers with pre-built ecommerce automations
  • Send stunning newsletters
  • Create beautiful, shoppable emails in minutes
  • A drag & drop email builder
  • Ready-made, responsive email templates
  • Dynamic coupon codes
  • An automatic product picker
  • Automatically resend campaigns without any tedious manual work!
  • Build your Email and SMS lists
  • Improve your targeting with robust segmentation
  • Combine email with SMS and push notifications
  • Send FREE SMS on any plan
  • SMS available worldwide
  • Push notifications and SMS can be used in campaigns & omnichannel workflows
  • Campaign, automation and form performance reports
  • Personalized benchmarks to compare against industry brands
  • Live view of store visitor activity
  • Customer Lifecycle Stage breakdowns
  • Custom storefronts & single integration API. Contact us before installing.
  • 24/7 live chat & email support
  • Dedicated customer success managers for Pro plan users w/15K+ subscribers
  • On-demand Omnisend Academy training & live webinars
  • Enjoy all features on any plan

Get started by accessing all Omnisend's features on the Free plan. You can upgrade your plan to suit your list size.

Rating:

5.0

Reviews:

855

Free

App highlights:

ONE integrates 18 powerful conversion & marketing tactics into ONE store making the customer experience feel more personalized.

ONE (OneStore) bundles marketing emails, sales sniper, better coupon box, constant contact forms, newsletter popups, auto responders, multi-active campaign monitors, cart abandoment protector, optin pop ups, happy birthday subscribe popup (ie spin SMS popups, SMS spin wheel, wheel of fortune, spin the wheel popups) on jilt/exit intent to recover abandoned carts, to SMS bump/SMS capture & to grow mailing lists.

Cart Recovery, Upsell Bundle, Product Recommendations, Shopify Email List A/B Tests, SMS Text Message, Thank You Email Templates, Free Email.

Key Features:

  • 18 Apps in ONE Store Dashboard
  • SMS marketing
  • Gamification
  • Social Proof
  • Email marketing
  • Cart Recovery

Rating:

5.0

Reviews:

595

Free plan available. Additional charges may apply. Starts at $14.99/month

App highlights:

Sendmation is a multi channel re-marketing platform for all your Ecommerce needs. It helps you reach out to the customers at the right time and at the right moment by using the power of Push, SMS & Emails. The best part about Sendmation is that you can set and forget with our system while our app will do the job of reaching out to your customers. With Sendmation’s you can retarget and re-engage those customers who almost made a purchase and left at the last step.

Sendmation app makes sure that every abandonment cart user can be tracked and retargeted through our time-triggered Push, Sms, and email automation.

Key Features:

  • Set and forget
  • Improve your sales by using Abandonment Cart Automation
  • Multi channel Abandonment cart strategy
  • Grow your sales by retargeting customers

Rating:

5.0

Reviews:

435

Free to install. Additional charges may apply. Starts from $9/month

App highlights:

This one is from Avada for email marketing automation. App consists of a few marketing tools like SMS, pop ups, email marketing, push notifications, and WhatsApp. This app can help to reduce cart abandonment rate with emails and send welcome emails to your audience. Set up and customize flows to better communication with your shoppers.

Key features:

  • 100+ Email Marketing Templates
  • 5M+ Image Stocks Free
  • WhatsApp, Push Notifications
  • Customize Shopify Notifications Emails
  • Capturing leads (emails)
  • A/B Testing, Yes/No Split Condition, Multiple Splits
  • Segmentation based on contact profile, shopping behavior, order information
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