December 2024 Growave Product Updates

December Updates

Growave is committed to continuous evolution but more importantly to delivering valuable updates for our merchants on a consistent basis. Last December, we managed to implement changes both big and small.

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1. New Growave x Attentive Integration is Live

We are happy to introduce our latest tech integration with Attentive. Attentive is a high-quality Email & SMS marketing platform. The integration has been thoroughly analysed and developed to be a robust solution for those seeking to enhance their communication with customers.

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2. Rewards Notifications Link Destination Controls

This new functionality for Reward Notifications now that grants users the ability to control the destination of reward emails. Under the settings tab you can find an option to change where customers will be directed if they click the CTA button.

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Available Options:

• Home page and open reward popup
• Rewards page
• Customer URL

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3. Improvements to the Rewards Popup

In a continuous effort to improve the performance of our widgets, we introduced small but noticeable changes to the rewards popup:

• Smoother Animation: We’ve integrated a new animation inspired by shopify, making our widgets feel more like a native app.
• Enhanced Loading Experience: With the introduction of new skeleton screens, the loading process is now smoother and more seamless.

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4. Greater functionality for Reviews and Wishlist

These small but valuable updates improve the functionality of the Reviews and Wishlist apps.

• Updated Display Settings: This update introduced an option to control the visibility of the Reviews and Wishlist tabs across devices in the branding section.

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• Reviews Mini Slider: Now it's possible to filter reviews in the mini slider widget to display only those with high ratings. This can be configured in the Customize section.

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• Email Performance Metrics: We’ve added analytics for Review Request emails. Performance metrics are now available for the last 30 days.

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5. New email notification for expiration of reward points

This feature update enables merchants to send customers notifications for the expiration of points. This feature notifies the customer and provides them with their last chance to spend their points.

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6. Improvements to the Admin Panel with a new section

We are thrilled to introduce an improvement to navigation in the Admin Panel with a new section titled Onsite Widgets. This new resource allows merchants to easily view all of Growave’s widgets along with their current status, making integration seamless and efficient.

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7. Enhanced functionality for Review and Wishlist email notifications

Merchants now have the ability to choose a layout (Grid or Listing) for product cards through the Growave branding options. This delivers more control for merchants and a greater experience for customers.

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Example One:

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Example Two:

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Admin Panel Location:

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8. Additional information about reward availability

In the case that a delay is set for a specific reward, the customer will see additional information about its availability. This makes the process more transparent and user-friendly.

Conclusion

The month of December has been highly productive with some big and small changes to Growave and its admin panel. Some of the more notable changes include an Onsite Widget section on the admin panel that improves Growave's logic, a bundle of changes that affect performance, and greater functionality for merchants.