Introduction
Choosing the right Shopify apps can feel like navigating a complex ecosystem. Each tool promises to enhance a specific aspect of an online store, but the cumulative effect of too many single-purpose apps can lead to operational challenges. Merchants often seek solutions that streamline operations while delivering tangible business outcomes, such as improved customer retention and increased average order value.
Short answer: WC Wishlist Club offers a more developed feature set with proven merchant adoption, suitable for stores looking for advanced wishlist functionality like price drop alerts and integrations. Pro Wishlist appears to be a very basic, easy-to-implement option for merchants needing minimal wishlist features. However, both single-function apps contribute to tool sprawl, an issue an integrated platform can mitigate.
This article provides a detailed, objective comparison of two prominent Shopify wishlist apps, WC Wishlist Club and Pro Wishlist. The aim is to equip merchants with the insights needed to make an informed decision, examining their core features, pricing structures, integration capabilities, and overall value propositions.
WC Wishlist Club vs. Pro Wishlist: At a Glance
| Aspect | WC Wishlist Club | Pro Wishlist |
|---|---|---|
| Core Use Case | Advanced wishlist features, engagement, sales boosting | Simple wishlist functionality, quick setup |
| Best For | Growing stores needing robust engagement, marketing automation, and analytics around wishlists | New or very small stores, minimal requirements, tight budget |
| Review Count & Rating | 142 reviews, 4.9 stars | 0 reviews, 0 stars |
| Notable Strengths | Price drop/restock alerts, guest/multi/share wishlists, email reminders, analytics, Klaviyo/Mailchimp integration | Seamless theme integration, guest wishlist, product tracking, responsive support |
| Potential Limitations | Higher entry price for advanced features, specific features locked behind higher tiers | Lack of advanced features, unproven in terms of reviews/adoption, no pricing specified, limited integration details |
| Typical Setup Complexity | Medium (due to feature depth and integration options) | Low (marketed as "under 5 minutes") |
Deep Dive Comparison
For many online retailers, a wishlist feature is no longer a luxury but an expectation. It serves as a vital tool for customers to save items for later, signal purchase intent, and share their interests with others. Properly implemented, a wishlist can significantly reduce cart abandonment, drive repeat purchases, and provide valuable insights into customer preferences. The choice between apps like WC Wishlist Club and Pro Wishlist therefore involves a careful evaluation of not just current needs, but also future growth and desired customer engagement strategies.
Core Features and Workflows
Understanding the fundamental capabilities of each app is the first step in determining suitability. While both apps aim to provide a wishlist function, their approaches and depth of features vary significantly.
WC Wishlist Club
WC Wishlist Club positions itself as a comprehensive solution designed to attract customers and boost sales through enhanced wishlist options. Its feature set is robust, focusing on both customer convenience and merchant marketing capabilities.
- Guest, Multiple, and Share Wishlists: This allows customers to save products even without logging in, create separate lists for different purposes (e.g., "Gifts," "Later Buys"), and easily share their wishlists with friends and family. The ability to share wishlists is particularly powerful for driving viral growth and peer-to-peer recommendations, extending the reach of a store's products beyond direct marketing efforts.
- Price Drop, Re-stock, and Back in Stock Alerts: These automated notifications are crucial for re-engaging customers who have expressed interest in a product. When an item on a customer's wishlist goes on sale or becomes available again, an alert can prompt an immediate purchase, capitalizing on existing intent. This proactive re-engagement strategy can significantly reduce lost sales opportunities.
- Automated Email Reminders: Beyond specific alerts, the app can send general wishlist reminders. These emails keep products top-of-mind for customers, gently nudging them towards conversion and potentially increasing the average order value (AOV) by encouraging them to revisit their saved items. This feature plays a key role in lifecycle marketing, transforming passive interest into active purchases.
- Wishlist Icon Display: The ability to prominently display the wishlist icon on home, collection, and product pages ensures that the feature is easily accessible and discoverable, encouraging more customers to utilize it. Visibility is key to adoption and sustained use.
- Unlimited Wishlists (Basic Plan and higher): This ensures that customers are not restricted in the number of products they can save or the number of lists they can create, accommodating varied shopping behaviors without limitations.
Merchants seeking a more active role in driving sales through wishlist functionality, especially those interested in leveraging price changes and stock availability for marketing, would find WC Wishlist Club's feature set compelling. It moves beyond a simple "save for later" function to an active sales and re-engagement tool.
Pro Wishlist
Pro Wishlist offers a more minimalistic approach, prioritizing ease of setup and core functionality. Its description suggests a focus on simplicity, aiming to provide a functional wishlist without extensive bells and whistles.
- Seamless Theme Integration: The app emphasizes easy, quick integration with Shopify themes, boasting setup in "under 5 minutes." This suggests a low-code or no-code implementation, which is attractive for merchants who prefer a plug-and-play solution without complex configuration.
- Guest Wishlist Feature: Similar to WC Wishlist Club, this allows users to save items without needing to log in, lowering the barrier to entry and encouraging broader use of the feature. This is a critical component for casual browsers who might not be ready to create an account but still want to bookmark items.
- Tracking Most-Saved Products: This provides a basic level of insights into customer preferences, helping merchants identify popular items and potentially inform inventory decisions or marketing campaigns. Understanding which products garner the most interest can be a valuable data point for product merchandising and promotions.
For merchants whose primary goal is to add a basic "save for later" function without investing in advanced marketing automation or complex configurations, Pro Wishlist appears to meet this fundamental requirement. Its simplicity is its primary selling point, targeting those who prefer minimal overhead.
Comparison Summary - Core Features: WC Wishlist Club clearly offers a richer set of features, particularly in areas of customer engagement and marketing automation (alerts, reminders, multiple lists, sharing). Pro Wishlist, conversely, focuses on a lightweight, easy-to-implement core wishlist function. The choice here depends heavily on whether a merchant requires active marketing tools built around wishlists or merely a passive saving mechanism.
Customization and Control
The ability to tailor the app's appearance and behavior to match a store's brand and operational needs is critical for a cohesive customer experience.
WC Wishlist Club
This app offers several customization options that allow merchants to integrate the wishlist experience seamlessly into their storefront and communication strategy.
- Customize Emails: The ability to customize the automated emails (reminders, price drop alerts, etc.) is a significant advantage. This ensures that all customer communications maintain brand consistency, voice, and visual identity, which is essential for building trust and reinforcing the brand experience.
- Custom Design (Enterprise Plan): For larger stores or those with unique branding requirements, the Enterprise plan offers custom design capabilities. This suggests a higher level of control over the visual presentation of the wishlist interface, allowing for deeper brand integration that goes beyond basic styling.
- Custom Feature Build (Enterprise Plan): The Enterprise plan also includes custom feature build options, indicating flexibility for stores with very specific or niche requirements that are not covered by the standard feature set. This level of control is often sought by high-volume or specialized retailers.
- Display on Home, Collection & Product Pages: While a standard feature, the control over where the wishlist icon appears contributes to the overall user experience and ensures it is accessible at key points in the customer journey.
Pro Wishlist
Pro Wishlist emphasizes "seamless integration with your Shopify theme," suggesting that it is designed to adopt the existing styling of the store with minimal effort.
- Seamless Integration: This implies that the app's components will visually align with the store's theme without requiring manual coding or extensive design adjustments. While convenient, it might also suggest less granular control over specific design elements compared to an app offering "custom design" options.
- No specific customization features beyond theme integration are detailed in the provided data. This could mean that the app relies heavily on the theme's existing CSS for its appearance, or it offers very basic configuration options for elements like icon color or placement.
Comparison Summary - Customization: WC Wishlist Club provides more explicit and granular control over both the visual design and the content of communications, especially in its higher tiers. Pro Wishlist prioritizes ease of integration, which might trade off deep customization for quicker setup and less ongoing management. Merchants valuing a highly branded and tailored experience, or those with specific design needs, would lean towards WC Wishlist Club.
Pricing Structure and Value for Money
Pricing is often a key determinant for merchants, directly impacting profitability and return on investment. It is crucial to evaluate not just the monthly fee, but what features are included at each tier and how that aligns with the store's operational budget and growth trajectory.
WC Wishlist Club
WC Wishlist Club offers a tiered pricing model, scaling from a basic plan to an enterprise solution, aiming to cater to different store sizes and feature requirements.
- Basic Plan: $4.99 / month
- Unlimited Wishlist, Back in Stock, Price Drop, Restock Alert, Wishlist Reminder, Import/Export, Guest, share & Multi-Wishlist, Customize Emails.
- This entry-level plan is quite feature-rich, offering almost all core functionalities, including critical marketing automation features like alerts and reminders, right from the start. This provides strong value for small to medium-sized businesses looking for a robust wishlist solution without a steep initial investment.
- Pro Plan: $9.99 / month
- Includes all features from the Basic Plan.
- The provided description for the Pro plan lists the exact same features as the Basic plan. This could indicate that the higher price point might unlock additional usage limits, enhanced performance, or priority support not explicitly detailed, or it might be a legacy tier or one offering subtle improvements not articulated in the concise description. Merchants would need to verify the differentiating factors between Basic and Pro directly with the developer.
- Advance Plan: $14.99 / month
- Includes all features from the Basic Plan.
- Similar to the Pro plan, the Advance plan's description also lists the same features as the Basic plan. This further highlights the need for direct inquiry to understand the incremental value or specific differentiators of these mid-tier plans.
- Enterprise Plan: $24.99 / month
- Advance Plan+ (implying all features from lower tiers), Headless Integration, Back in Stock Import/Export, Klaviyo/Mailchimp Integration, Custom Design, Custom Feature build.
- This top-tier plan introduces significant enhancements for larger operations, particularly the integration with major email marketing platforms (Klaviyo/Mailchimp), headless support, and custom design/feature options. This plan clearly targets more sophisticated stores with specific integration and customization needs, offering a clearer value proposition for its higher price point.
The pricing structure suggests that even at the Basic level, WC Wishlist Club provides substantial functionality. The unclear differentiation between Basic, Pro, and Advance plans is a point that merchants would need to investigate further to ensure they are choosing a plan that aligns with their specific needs without overpaying for redundant features.
Pro Wishlist
The provided data does not specify any pricing plans for Pro Wishlist.
- No Pricing Specified: The absence of stated pricing plans is a significant gap in the provided information. This makes it impossible to assess its value for money or compare it directly on cost with WC Wishlist Club. Merchants would need to consult the Shopify App Store listing directly for pricing details. Without this information, it's difficult to calculate the total cost of ownership or weigh it against the feature set. It could imply a free tier, a flat fee not yet disclosed, or pricing that is dynamically determined upon installation or inquiry.
Comparison Summary - Pricing: WC Wishlist Club has transparent, albeit somewhat ambiguously defined, pricing tiers starting at a very accessible price point for its feature set. The Enterprise plan clearly delineates its added value. Pro Wishlist's pricing is not specified, which makes a direct cost-benefit analysis impossible without further research from the merchant's side. For budget-conscious merchants or those requiring predictable costs, WC Wishlist Club offers more transparency, at least at its Basic and Enterprise tiers. When evaluating feature coverage across plans, merchants should always check the live app store listings for the most current and precise plan details.
Integrations and "Works With" Fit
The ability of an app to integrate seamlessly with other tools in a merchant's tech stack is crucial for preventing data silos and ensuring a coherent customer experience across different touchpoints.
WC Wishlist Club
This app demonstrates a clear focus on integrating with popular email marketing platforms and existing customer account systems, which enhances its utility as a sales and retention tool.
- Customer Accounts: Direct integration with Shopify's customer accounts means that saved wishlists are tied to customer profiles, offering a personalized experience and enabling merchants to track customer behavior over time.
- Klaviyo: Email Marketing & SMS: Integration with Klaviyo is a powerful feature for advanced email marketing strategies. It allows merchants to leverage wishlist data to create highly segmented and personalized campaigns, such as abandoned wishlist recovery emails, targeted promotions for favorited items, or lifecycle flows based on expressed interest. This is a key capability for driving conversions and improving retention programs that reduce reliance on discounts.
- Mailchimp Email Marketing: Similarly, Mailchimp integration extends the ability to use wishlist data for email campaigns, catering to merchants who rely on this widely used platform. This ensures that wishlist activity can feed directly into broader marketing automation efforts.
These integrations indicate that WC Wishlist Club is designed to be an active participant in a merchant's marketing funnel, not just a standalone feature.
Pro Wishlist
The provided data for Pro Wishlist simply states "Works With: " with no specific integrations listed.
- No Specified Integrations: The lack of listed integrations could mean that the app offers very limited or no direct integrations with other marketing or CRM platforms. It might function primarily as a standalone feature within the Shopify environment. This could be a limitation for merchants who rely on a cohesive tech stack for their marketing automation, customer relationship management, or data analysis. Without integrations, data from the wishlist might remain siloed, requiring manual extraction or separate processes to utilize it for broader marketing efforts.
Comparison Summary - Integrations: WC Wishlist Club clearly outperforms Pro Wishlist in terms of specified integrations, offering valuable connections to major email marketing platforms like Klaviyo and Mailchimp. This makes it a stronger choice for merchants aiming to leverage wishlist data for sophisticated marketing automation and customer engagement. Pro Wishlist, without specified integrations, may necessitate more manual workarounds or limit the utility of wishlist data within a broader marketing strategy.
Analytics and Reporting
Understanding how customers interact with wishlists can provide valuable insights into product demand, marketing effectiveness, and overall customer intent.
WC Wishlist Club
The app's description explicitly mentions its analytics capabilities.
- Track live update of products and users wishlist to improve performance: This suggests that merchants can monitor which products are being wishlisted, the volume of wishlist additions, and potentially other metrics related to customer engagement with their saved items. Such insights are invaluable for inventory management, identifying trending products, and informing promotional strategies.
- Gain valuable insights through our insightful analytics to effectively manage products and user wishlists: This reinforces the idea that the app provides actionable data, enabling merchants to make data-driven decisions regarding product offerings, marketing campaigns, and even website layout.
These capabilities position WC Wishlist Club as a tool that not only provides a wishlist but also helps merchants understand and react to customer preferences.
Pro Wishlist
Pro Wishlist offers a more basic form of tracking.
- Track the most-saved products to stay ahead of inventory trends: This feature provides a high-level overview of product popularity. While useful for basic inventory planning and identifying popular items, it does not specify the depth or breadth of data provided beyond "most-saved." It is likely less comprehensive than the "live update" and "insightful analytics" described by WC Wishlist Club.
Comparison Summary - Analytics: WC Wishlist Club appears to offer more comprehensive analytics, providing granular data on wishlist activity that can inform various business decisions. Pro Wishlist provides basic tracking of popular products, which is helpful but less detailed. Merchants who prioritize data-driven insights to refine their product strategy and marketing efforts would find WC Wishlist Club's analytics more beneficial.
Customer Support Expectations and Reliability Cues
The quality of customer support and the reliability of an app are often indicated by merchant reviews and the developer's responsiveness. These factors contribute significantly to the overall satisfaction and operational stability for a merchant.
WC Wishlist Club
With 142 reviews and a 4.9-star rating, WC Wishlist Club has established a strong track record of merchant satisfaction and reliability.
- High Rating and Review Count: A 4.9-star rating from 142 reviews is a robust indicator of a reliable app and responsive support. Merchants typically leave high ratings when an app performs as expected and when any issues are promptly resolved. This high volume of positive feedback builds credibility and trust, suggesting that the developer, WebContrive, is committed to their product and user base.
- Developer Reputation: The consistent positive feedback suggests that the developer is responsive to issues and provides effective support. This reduces the risk of encountering unresolvable technical problems or being left without assistance.
Pro Wishlist
Pro Wishlist has no reviews and a 0-star rating.
- No Reviews/Rating: The absence of any reviews or ratings makes it difficult to assess the app's reliability, performance, or the quality of its customer support. While it might be a very new app, this lack of social proof means merchants would be adopting it without the benefit of peer feedback.
- Responsive Customer Support (Claimed): The description mentions "Responsive customer support for timely technical assistance." While this is a positive claim, without reviews to validate it, merchants must take it on faith. In an unproven app, the quality of support becomes even more critical.
Comparison Summary - Support & Reliability: WC Wishlist Club clearly has a proven track record supported by numerous positive reviews, indicating strong reliability and effective customer support. Pro Wishlist, being unreviewed, presents a higher risk in terms of unproven reliability and support quality, despite its claims. Merchants prioritizing peace of mind and validated support would find WC Wishlist Club a safer choice. When checking merchant feedback and app-store performance signals, the difference between these two apps is stark.
Performance, Compatibility, and Operational Overhead
The technical aspects of an app, including how it impacts store performance, its compatibility with themes and other apps, and the ongoing effort required to maintain it, are crucial considerations for merchants.
WC Wishlist Club
This app offers a range of features that imply consideration for performance and operational ease, particularly for stores with growing needs.
- Headless Integration (Enterprise Plan): For Shopify Plus merchants or those with custom storefronts, headless integration support is critical. This ensures that the wishlist functionality can be decoupled from the traditional Shopify theme, allowing for maximum flexibility and often improved performance for highly customized frontends. This aligns with supporting advanced storefront and checkout requirements.
- Import/Export (All Plans): The ability to import and export wishlist data provides flexibility for data migration, backup, or advanced analytics outside the app. This feature reduces operational overhead when managing data, especially during platform migrations or large-scale data analysis projects.
- "Display wishlist icon on Home, Collection & Product pages to boost conversion": While a feature, the implementation must be optimized to not impact page load speeds. Given its high rating, it is reasonable to infer that the developer prioritizes performance, but direct testing or specific performance metrics are not provided.
Pro Wishlist
Pro Wishlist emphasizes speed and ease of integration, which often correlates with minimal performance impact.
- "Seamless integration with your Shopify theme for a setup in under 5 minutes": This claim suggests a lightweight implementation that aims to avoid complex code injections or heavy scripting, which could otherwise degrade page load times. The emphasis on quick setup implies a focus on minimizing the initial technical burden on merchants.
- No other specific details are provided regarding performance optimization features or advanced compatibility beyond basic theme integration. Merchants would need to monitor their store's performance after installation to confirm its impact.
Comparison Summary - Performance & Operational Overhead: WC Wishlist Club offers advanced technical features like headless integration and data import/export that cater to complex operational needs and larger stores, potentially reducing long-term operational overhead for these specific use cases. Pro Wishlist's focus on "seamless integration" implies a lightweight footprint, which is beneficial for initial setup and potentially ongoing performance for simpler stores. However, without concrete performance data for either, assessing their direct impact requires real-world testing. The choice here depends on the merchant's scale and technical complexity.
The Alternative: Solving App Fatigue with an All-in-One Platform
While WC Wishlist Club and Pro Wishlist offer solutions for specific wishlist needs, many merchants encounter a broader challenge: "app fatigue." This phenomenon arises from the proliferation of single-purpose apps, leading to tool sprawl, fragmented customer data, inconsistent user experiences, and a complex, costly tech stack. Each app, while solving a specific problem, adds its own integration overhead, maintenance requirements, and subscription fee, ultimately obscuring a clearer view of total retention-stack costs.
Fragmented data across multiple apps makes it difficult to gain a holistic understanding of customer behavior and hinders the ability to create truly personalized and cohesive customer journeys. Imagine customer loyalty data in one app, review data in another, and wishlist data in a third; connecting these dots for a unified customer profile becomes a significant operational burden. This often results in a disjointed experience for the customer, who interacts with different interfaces and notification styles across various app functionalities.
This is where a comprehensive, all-in-one platform like Growave offers a strategic advantage. Growave embodies the "More Growth, Less Stack" philosophy by integrating essential retention tools into a single platform: Loyalty and Rewards, Referrals, Reviews & User-Generated Content (UGC), Wishlist, and VIP Tiers. This integrated approach not only simplifies the tech stack but also fosters better data flow and a more consistent customer experience. For instance, loyalty points and rewards designed to lift repeat purchases can be seamlessly tied to wishlist activity or review submissions, creating a unified retention ecosystem.
By consolidating these functions, Growave helps merchants reduce app fatigue, minimize integration conflicts, and achieve a more unified customer view. Instead of managing five separate subscriptions and their respective support teams, merchants work with a single, integrated platform. This approach simplifies the complexities of a growing Shopify store, especially for high-growth operations requiring capabilities designed for Shopify Plus scaling needs.
An integrated platform allows for synergy between different retention mechanisms. For example, customers who add items to their wishlist could receive targeted offers based on their loyalty programs that keep customers coming back, or be encouraged to leave reviews that reduce uncertainty for new buyers on products they've purchased from their wishlist. This interconnectedness is crucial for driving sustainable growth and improving key metrics like customer lifetime value and repeat purchase rates. Merchants can choose to scale their loyalty programs with VIP tiers and incentives for high-intent customers while simultaneously leveraging social proof that supports conversion and AOV from reviews, all within one unified dashboard.
Growave also provides a flexible and scalable pricing structure that scales as order volume grows, allowing businesses to align their retention spend with their actual growth. This contrasts with the often unpredictable or escalating costs associated with stacking multiple individual apps, which can make comparing plan fit against retention goals challenging. For merchants seeking an approach that fits high-growth operational complexity, a platform like Growave offers a coherent solution. It enables teams to focus on strategy rather than managing disparate tools and their individual nuances, ultimately improving the efficiency of retention execution.
When planning retention spend without app sprawl surprises, platforms like Growave offer a more predictable path. Merchants can benefit from a holistic view of their customer engagement across various touchpoints, from wishlists to loyalty programs, all managed centrally. This strategy is particularly valuable for larger brands or those with intricate requirements, as it supports features aligned with enterprise retention requirements and offers robust API capabilities for deeper customization, ensuring the platform can adapt as the business evolves. For businesses ready to scale, checking merchant feedback and app-store performance signals for an all-in-one platform is a logical next step in building a resilient retention strategy.
Conclusion
For merchants choosing between WC Wishlist Club and Pro Wishlist, the decision comes down to the desired depth of wishlist functionality, budget, and appetite for risk. WC Wishlist Club is the clear choice for stores seeking a feature-rich solution with proven reliability, including marketing automation tools like price drop alerts and email integrations. Its transparent (though sometimes ambiguous between tiers) pricing and strong review profile make it a more dependable option for those ready to leverage wishlists actively for sales and engagement. In contrast, Pro Wishlist seems tailored for merchants needing a simple, basic "save for later" function with minimal setup, but its lack of reviews, specific pricing, and detailed feature breakdown makes it an unproven entity.
However, both apps represent single-point solutions. As a store grows and its retention strategy evolves, relying on multiple single-function apps can lead to significant operational challenges: fragmented customer data, inconsistent branding, increased technical debt, and a higher total cost of ownership. These issues often complicate the goal of building strong customer loyalty and increasing lifetime value.
For merchants looking beyond a standalone wishlist to a more integrated and strategic approach to customer retention, an all-in-one platform like Growave offers a compelling alternative. By unifying loyalty programs, reviews, referrals, and wishlists into a single system, Growave allows businesses to cultivate customer relationships more effectively, streamline their tech stack, and gain a holistic understanding of their customer base. This reduces app fatigue and empowers merchants to execute comprehensive retention strategies efficiently. If consolidating tools is a priority, start by evaluating feature coverage across plans. To reduce app fatigue and run retention from one place, start by reviewing the Shopify App Store listing merchants install from.
FAQ
What are the key differences in features between WC Wishlist Club and Pro Wishlist?
WC Wishlist Club offers a more extensive feature set, including guest, multiple, and shareable wishlists, automated price drop/restock alerts, and email reminders. It also integrates with popular email marketing platforms like Klaviyo and Mailchimp. Pro Wishlist focuses on simplicity, providing basic wishlist functionality with quick theme integration and tracking of most-saved products, but lacks advanced marketing features or specified integrations.
Which app is better for a new Shopify store with a limited budget?
For a new Shopify store on a very tight budget and minimal requirements, Pro Wishlist might be an option if its (unspecified) pricing is extremely low or free, and the merchant needs only the most basic wishlist function. However, WC Wishlist Club offers a very feature-rich Basic plan at $4.99/month, providing significantly more value for a relatively small investment and offering clear pricing transparency, making it a more robust starting point for active engagement.
Can these apps help with re-engaging customers?
WC Wishlist Club is specifically designed for re-engagement through features like price drop, back-in-stock, and restock alerts, as well as automated wishlist reminder emails. Its integrations with Klaviyo and Mailchimp further enhance these re-engagement capabilities. Pro Wishlist does not specify similar re-engagement features beyond the basic ability for customers to save items.
How does an all-in-one platform compare to specialized apps?
An all-in-one platform, such as Growave, consolidates multiple retention functionalities (like loyalty programs, reviews, referrals, and wishlists) into a single system. This contrasts with specialized apps that focus on one specific feature. The advantages of an all-in-one solution include reduced app fatigue, better data synchronization across customer touchpoints, a more consistent customer experience, and often a lower total cost of ownership compared to stacking multiple individual subscriptions. It also simplifies management and can provide more holistic insights into customer behavior.








