Introduction

Selecting the right retention tools for a Shopify store often feels like balancing immediate needs against long-term growth. Merchants frequently find themselves choosing between broad loyalty platforms that handle points and tiers and specialized tools that focus on viral social sharing. Both approaches have merits, but the decision depends on how a brand intends to engage its audience and whether it prioritizes a structured loyalty program or a high-velocity referral loop.

Short answer: BON Loyalty Program & Rewards is a versatile loyalty platform best for stores seeking points, VIP tiers, and deep integrations, while InMyBag: Social Referrals focuses on post-purchase social sharing and viral customer acquisition. Merchants requiring a broad retention suite may find that integrated platforms reduce operational overhead by consolidating multiple functions into a single dashboard.

This comparison provides an objective analysis of BON Loyalty Program & Rewards and InMyBag: Social Referrals. By examining their feature sets, pricing models, and technical compatibility, this evaluation aims to help store owners identify which solution aligns with their current operational capacity and future expansion goals.

BON Loyalty Program & Rewards vs. InMyBag: Social Referrals: At a Glance

The following table provides a quick summary of the core differences between the two applications based on provided data points.

FeatureBON Loyalty Program & RewardsInMyBag: Social Referrals
Core Use CaseFull loyalty lifecycle (Points, Tiers, Referrals)Post-purchase social referral sharing
Best ForScaling brands needing VIP structures and B2BBrands focused on viral social proof and discovery
Review Count12
Rating5.05.0
Notable StrengthsB2B tiers, Hydrogen/Headless support, POSPre-filled social posts, product image overlays
LimitationsHigher price tiers for advanced featuresCommission-based pricing on referral sales
Setup ComplexityMedium (due to customization options)Low (focused on thank-you page setup)

Deep Dive Comparison: Core Features and Workflows

Understanding how these apps function on a daily basis is essential for determining their fit within a store's workflow. While both aim to increase repeat sales, they utilize different psychological triggers to achieve that outcome.

Loyalty Mechanics and Point Systems

BON Loyalty Program & Rewards operates on a traditional but highly flexible loyalty points model. Customers earn points for various actions, which they can later redeem for discounts, free shipping, or free products. This system is designed to create a consistent reason for customers to return to the storefront. The inclusion of VIP tiers in the higher-paid plans allows merchants to segment their most valuable customers, providing them with accelerated earning rates and exclusive rewards. This approach is particularly effective for brands with high purchase frequency or a wide product catalog where customers benefit from long-term accumulation of value.

InMyBag: Social Referrals takes a different path by focusing specifically on the moment of conversion. Instead of a broad points-based economy, it incentivizes the act of sharing a recent purchase. When a customer completes an order, they are prompted to share an auto-generated post on platforms like Facebook, Twitter, Reddit, or Pinterest. These posts include product images and pre-filled captions, lowering the barrier to entry for the customer. The reward is direct: the friend gets a discount, and the original customer earns a reward upon a successful conversion. This workflow is highly focused on acquisition through social proof rather than long-term point hoarding.

Referrals and Social Sharing

The referral engine in BON Loyalty is part of a larger ecosystem. It includes anti-cheat mechanisms to ensure that the program is not exploited, and it integrates with automated emails to remind customers of their referral status. Because the referral tool is part of the loyalty app, the rewards earned through referrals often feed back into the customer's total point balance or VIP status, creating a unified experience.

In contrast, InMyBag is built almost entirely around the social sharing experience. Its standout feature is the ability to create text overlays on images pulled directly from the products a customer just ordered. This creates a more authentic and visually appealing social post than a generic store link. The tracking dashboard provided by InMyBag is tailored to this social-first approach, showing shares, clicks, and conversions specifically tied to these social posts. For a brand that relies heavily on "word of mouth" in digital communities like Reddit or Pinterest, this specialized focus can be more effective than a generic referral link.

VIP Tiers and B2B Functionality

A significant differentiator for BON Loyalty is its support for VIP tiers and B2B wholesale rewards. For many growing brands, treating every customer the same is an inefficient strategy. BON allows for tiered rewards that provide higher value to top-tier spenders. Furthermore, the B2B loyalty features enable wholesale merchants to offer exclusive tiered rewards to their business clients, a feature not specified in the provided data for InMyBag. This makes BON a more viable option for complex business models that handle both retail and wholesale operations.

InMyBag does not specify VIP tiering or B2B-specific loyalty tracks in its data. Its focus remains on the individual consumer sharing their purchase with their immediate social circle. This simplicity is its strength for smaller or more specialized stores, but it may lack the depth required by enterprise-level merchants who need to manage complex customer segments.

Customization and Control

The ability to maintain brand consistency is vital for any Shopify merchant. Loyalty and referral programs should feel like a native part of the shopping experience rather than a third-party add-on.

User Interface and Brand Tailoring

BON Loyalty emphasizes a brand-tailored loyalty page. This is a dedicated space where customers can view their points balance, understand how to earn more, and see their progress toward the next VIP tier. For merchants on the Growth plan and above, the app offers the ability to use custom CSS with developer support. This level of control ensures that the loyalty widget and page match the store's aesthetic perfectly. Additionally, it supports multi-language displays, which is a critical feature for brands selling internationally.

InMyBag offers customizable discounts and rewards, allowing merchants to choose between percentage-based discounts, fixed amounts, or gift cards. The primary customization focus here is on the social sharing buttons on the Thank You page and the pre-filled text that friends will see. While the app provides a dashboard to monitor performance, the visual customization of the customer-facing elements appears focused on the post-purchase sharing interaction rather than a full-site loyalty presence.

Developer Tools and Headless Commerce

For merchants using modern web architectures, BON Loyalty provides a Software Development Toolkit (SDK) and full API access in its Professional plan. It specifically mentions compatibility with Shopify's Hydrogen framework for headless commerce. This is a high-level technical feature that allows the loyalty program to function seamlessly on non-Shopify frontends.

InMyBag's data does not specify SDK or API access for headless setups. It appears to be designed primarily for standard Shopify storefronts where the referral interaction happens on the native Thank You page. For merchants planning to move to a headless architecture, BON offers a clearer path forward.

Pricing Structure and Value for Money

The financial impact of these apps varies significantly based on their pricing models. Merchants must consider not just the monthly fee but also any transaction-based costs.

BON Loyalty Pricing Analysis

BON Loyalty follows a traditional SaaS subscription model:

  • Free Forever: Provides basic points and referral functions with automated emails.
  • Basic ($25/mo): Adds a loyalty page, multi-language support, and POS integration.
  • Growth ($99/mo): Includes VIP tiers, B2B loyalty, and unlimited orders.
  • Professional ($349/mo): Offers API access, SDK, and enterprise-level custom packages.

This structure allows merchants to start for free and scale their costs as they need more advanced features like VIP tiers or B2B support. It is a predictable cost model that does not fluctuate based on the number of referrals generated. When comparing plan fit against retention goals, merchants often find that a flat monthly fee is easier to budget for as the business scales.

InMyBag Pricing Analysis

InMyBag uses a hybrid pricing model that combines a monthly subscription with a commission on referral sales:

  • Starter ($19/mo + 3% of referral sales).
  • Growth ($59/mo + 2% of referral sales).
  • Pro ($149/mo + 1.5% of referral sales).
  • Enterprise ($399/mo + 1% of referral sales).

The inclusion of a percentage-based fee on referral sales means that the "true cost" of InMyBag increases as the program becomes more successful. While the base fees are lower at the entry level compared to some loyalty platforms, a high-volume store generating significant referral revenue might find the commission costs adding up quickly. This model is often attractive to smaller stores that want to minimize upfront costs and only pay more when the app successfully generates new sales.

Integrations and Ecosystem Fit

An app is only as good as its ability to communicate with the rest of the tech stack. Fragmented data is a major hurdle for effective marketing.

BON Loyalty Integrations

BON Loyalty offers a wide range of integrations that allow it to fit into complex workflows. It works with:

  • Shopify POS (for in-store rewards)
  • Shopify Flow (for automation)
  • Review apps (Fera, LAI, Judge.me)
  • Email/SMS platforms (Klaviyo)
  • Page builders (PageFly)

These integrations are crucial for creating a unified customer experience. For example, syncing loyalty data with Klaviyo allows a merchant to send personalized emails based on a customer’s point balance or VIP status. When seeing how the app is positioned for Shopify stores, the depth of these connections often indicates how well the app can serve as a central hub for retention.

InMyBag Integrations

According to the provided data, InMyBag: Social Referrals primarily works with Shopify Customer accounts. It does not list specific integrations with external review apps, email marketing platforms, or automation tools like Shopify Flow. This suggests a more standalone operation. While this makes the initial setup simpler, it may create data silos where the referral performance is not easily accessible for use in other marketing campaigns.

Performance and Operational Overhead

Every app added to a Shopify store introduces a certain amount of weight, both in terms of site performance and management time.

BON Loyalty requires more initial configuration because it encompasses points, rewards, tiers, and B2B settings. However, once established, it provides a comprehensive retention framework. Its 24/7 support and custom CSS services help mitigate the operational burden for larger teams.

InMyBag is focused on a single point in the customer journey: the post-purchase share. This makes it lighter to manage on a day-to-day basis. The primary overhead is monitoring the referral dashboard and ensuring the auto-generated captions remain aligned with current marketing promotions.

When evaluating these tools, merchants should consider the "app stack impact." Using multiple single-purpose apps can lead to higher total costs and inconsistent user experiences. Often, real examples from brands improving retention show that consolidating these functions into a single platform can streamline operations.

Credibility and Support

Both apps maintain high ratings, but their review volumes are currently low (1 for BON and 2 for InMyBag), which suggests they may be newer entries or serve a specific niche.

BON Loyalty emphasizes its 24/7 support team and customization services, which is a strong signal for merchants who may need help with technical implementation. The availability of a dedicated "Professional" tier with priority support further reinforces its commitment to larger storefronts.

InMyBag provides a dashboard for tracking, but its support details are less specific in the provided data. Its high rating from the existing reviews indicates satisfaction with its social-sharing capabilities, but the limited review count means merchants should conduct their own internal testing. It is always wise to begin by seeing how other brands connect loyalty and reviews before committing to a specific ecosystem.

The Alternative: Solving App Fatigue with an All-in-One Platform

While specialized apps like BON Loyalty and InMyBag offer specific solutions for points or social sharing, many merchants eventually face the challenge of "app fatigue." This occurs when a store's backend is cluttered with separate apps for loyalty, referrals, reviews, and wishlists. This fragmentation often leads to slower site speeds, higher cumulative monthly costs, and a disjointed customer experience where data from one app doesn't inform another.

Growave offers a solution to this problem through its "More Growth, Less Stack" philosophy. Instead of managing four or five different subscriptions, merchants can access a unified platform that integrates loyalty, rewards, referrals, reviews, and wishlists. This consolidation is not just about saving money; it is about data harmony. When a customer's review activity automatically earns them loyalty points, or when their wishlist items are used to trigger personalized referral offers, the retention strategy becomes significantly more effective. If you are looking to streamline your operations, evaluating feature coverage across plans is a good first step toward a more efficient stack.

The benefits of an integrated approach are particularly evident in the following areas:

  • Unified Customer Data: All interactions, from social referrals to review submissions, are tracked in one place, providing a 360-degree view of the customer.
  • Consistent User Experience: The design of the loyalty widget, the review request emails, and the referral pop-ups all share a consistent visual language.
  • Reduced Technical Conflict: With one app handling multiple functions, there is a lower risk of scripts clashing or slowing down the storefront.
  • Simplified Support: Instead of contacting multiple developers for different issues, merchants have a single point of contact for their entire retention suite.

By checking merchant feedback and app-store performance signals, it becomes clear that many brands prefer the simplicity of a single, robust platform. This approach allows marketing teams to focus on strategy rather than managing a complex web of integrations. Whether you need loyalty points and rewards designed to lift repeat purchases or VIP tiers and incentives for high-intent customers, having these tools in one dashboard simplifies the growth process.

Furthermore, integrating collecting and showcasing authentic customer reviews into the same ecosystem as your loyalty program allows for powerful automation. You can easily set up triggers so that review automation that builds trust at purchase time also rewards the customer with points toward their next purchase. This creates a self-sustaining cycle of engagement and social proof. For brands looking to scale, customer stories that show how teams reduce app sprawl provide a roadmap for moving away from fragmented tools and toward a cohesive growth engine.

Conclusion

For merchants choosing between BON Loyalty Program & Rewards and InMyBag: Social Referrals, the decision comes down to the specific goals of the retention strategy. BON Loyalty is a robust, points-driven platform that excels in complex environments, particularly those requiring VIP tiers, B2B functionality, and headless compatibility. It is built for the merchant who wants a comprehensive loyalty economy. On the other hand, InMyBag: Social Referrals is a specialized tool designed to capitalize on the post-purchase moment, making it easy for customers to share their excitement on social media. It is an excellent choice for brands where viral discovery and social proof are the primary drivers of growth.

However, as a business matures, the limitations of using multiple standalone apps often become apparent. Tool sprawl can lead to inconsistent branding, siloed customer data, and higher total costs. Choosing a pricing structure that scales as order volume grows while providing multiple features in one place can alleviate these pressures. By consolidating loyalty, referrals, and reviews into a single integrated platform, merchants can create a more seamless experience for their customers while reducing the technical and financial overhead of their app stack.

To reduce app fatigue and run retention from one place, start by reviewing the Shopify App Store listing merchants install from.

FAQ

What is the main difference between BON Loyalty and InMyBag?

BON Loyalty is a comprehensive loyalty platform that uses points and VIP tiers to drive long-term retention. InMyBag is a specialized referral tool that focuses on encouraging customers to share their purchases on social media immediately after checkout. BON is better for creating a loyalty "economy," while InMyBag is better for viral social acquisition.

How does commission-based pricing affect my store's profitability?

Apps like InMyBag charge a monthly fee plus a percentage of the sales generated through their referral links. While this keeps upfront costs lower, it means your expenses grow as your referral program becomes more successful. Merchants with high margins may not mind this, but those with tighter margins should calculate the total cost at higher volumes before committing.

Can I use both loyalty points and social referrals at the same time?

Yes, many stores use both. However, managing them through separate apps can be difficult. Using an integrated platform allows you to reward social sharing with loyalty points directly, ensuring all customer actions contribute to a single rewards balance.

How does an all-in-one platform compare to specialized apps?

Specialized apps often offer very deep features in one specific area, such as custom social image overlays. An all-in-one platform provides a broader range of features that are designed to work together seamlessly. For most merchants, the benefit of having unified data, consistent branding, and lower total costs outweighs the hyper-specific features of a standalone app.

Is BON Loyalty Program & Rewards suitable for B2B stores?

Yes, BON Loyalty specifically offers B2B tier programs and rewards in its Growth plan and above. This makes it a strong candidate for Shopify merchants who operate wholesale businesses alongside their retail stores and want to offer customized incentives to their business clients.

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